# Server error: sign-in timeout **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [April 6, 2019, 7:01pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607 "2019-04-06T19:01:37Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![anon38135248](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@anon38135248](https://forums.fatsharkgames.com/u/anon38135248)\ **Post date:** [April 6, 2019, 7:01pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/1 "2019-04-06T19:01:37Z")
Just to confirm: is this error, that has been crashing my game every time I press “Quit game”, due to the Steam downtime issue in the current public announcement on top of the forum? The [https://steamstat.us/](https://steamstat.us/) claims it’s OK now, but, of course, that’s not Valve, who is as usual keeping silent. In addition: a) I can play at least one other Steam game. b) On several occasion when starting VT2, I had to confirm the UAC prompt for Steam. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [April 8, 2019, 1:55pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/2 "2019-04-08T13:55:31Z")
Steam has been notoriously unstable over the weekend, I’m quite confident this is a result of their downtime. Is this still an issue for you? ---
**Author:** ![Ruff0r](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ruff0r/32/18463_2.png) [@Ruff0r](https://forums.fatsharkgames.com/u/Ruff0r)\ **Post date:** [April 8, 2019, 3:19pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/3 "2019-04-08T15:19:41Z")
Yes! Tried right now to play it still getting Sign-in timeout error. ☹ Its probably not even your guys fault. ---
**Author:** ![Matradox](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@Matradox](https://forums.fatsharkgames.com/u/Matradox)\ **Post date:** [April 8, 2019, 4:00pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/4 "2019-04-08T16:00:47Z")
Whose fault do you think it is then!? Steam has been working without any issues entire weekend despite what they might say. Only game I have any troubles with is VT2. ---
**Author:** ![Matradox](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@Matradox](https://forums.fatsharkgames.com/u/Matradox)\ **Post date:** [April 8, 2019, 4:00pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/5 "2019-04-08T16:00:49Z")
This is not steam issue… this is VERMINTIDE 2 issue… cant get into game… did every single possible recommended “fix” i could find (including reintalling 50+GB game again)… still can not get into the game… 41,99€ into oblivion… good job ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [April 8, 2019, 4:02pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/6 "2019-04-08T16:02:47Z")
Which ISP are you both using? I ask as we’ve since determined that the ISP Telekom is having problems, consequently producing errors in Vermintide 2. It’s a widespread issue and is not isolated to Vermintide 2. ---
**Author:** ![Phil\_0815](https://avatars.discourse-cdn.com/v4/letter/p/97f17d/32.png) [@Phil\_0815](https://forums.fatsharkgames.com/u/Phil_0815)\ **Post date:** [April 8, 2019, 4:34pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/7 "2019-04-08T16:34:13Z")
Hello, got the same Problem in Austria (DREI is ISP) on PC and PS4… Is there a possible timeframe when it should be up and running again? Thanks Best Regards ---
**Author:** ![Phil\_0815](https://avatars.discourse-cdn.com/v4/letter/p/97f17d/32.png) [@Phil\_0815](https://forums.fatsharkgames.com/u/Phil_0815)\ **Post date:** [April 8, 2019, 4:34pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/8 "2019-04-08T16:34:16Z")
Same Problem in Austria (DREI is ISP). On PC and Ps4… Is there a possible timeframe when it should be up again? Thanks Best Regards ---
**Author:** ![Skonar](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Skonar](https://forums.fatsharkgames.com/u/Skonar)\ **Post date:** [April 8, 2019, 4:41pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/9 "2019-04-08T16:41:10Z")
I also still have the problem (Wrote in another thread) My provider is Telekom in Germany ---
**Author:** ![Ruff0r](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ruff0r/32/18463_2.png) [@Ruff0r](https://forums.fatsharkgames.com/u/Ruff0r)\ **Post date:** [April 8, 2019, 4:42pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/10 "2019-04-08T16:42:03Z")
Telekom Germany! @Matradox You know when services getting DDos´ed other services get affected, maybe some of the account verification servers from Fat shark who are probably rented out somewhere are affected even if it is just a routed connection from your ISP to them. That happens. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [April 8, 2019, 4:52pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/11 "2019-04-08T16:52:21Z")
So, it’s all a bit messy. There was a lot of Steam downtime over the weekend which I know was resulting in Sign-In Timeout errors for many across the world. This has since settled down. However, customers of the ISP Telekom (and 1 & 1) are now experiencing the error which is unfortunate. We’ve Tweeted Telekom in hopes that they can shed some more light on what’s actually happening, as we know we’re not the only ones affected. Unfortunately, I think all we can do is wait. If you’re still experiencing the Sign-In Timeout error and are _ **not** _ with the ISP Telekom or 1 & 1, please run through the solutions listed **[here](https://en.kundo.se/org/fatshark/d/how-to-resolve-sign-in-timeout-errors/)**. ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\ **Post date:** [April 15, 2019, 4:52pm UTC](https://forums.fatsharkgames.com/t/server-error-sign-in-timeout/31607/12 "2019-04-15T16:52:22Z")
Closed on April 15, 2019, 4:52pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.