# Server Error - Cannot Connect **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [January 26, 2023, 6:30pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153 "2023-01-26T18:30:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 26, 2023, 6:30pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/1 "2023-01-26T18:30:28Z")
Anyone else having server issues right now? Cannot even get to the main menu. ![Server Problems.PNG](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/a/8/a8fc0b02dc6548bce3294d9a2e07a427cb8fe76b.jpeg) ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 27, 2023, 10:27am UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/2 "2023-01-27T10:27:10Z")
Still not able to play Vermintide 2 with this error popping up everytime I start the game. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [January 27, 2023, 2:04pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/3 "2023-01-27T14:04:38Z")
Hi @se05239, We’re looking into this. Apologies for the inconvenience. ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 27, 2023, 3:50pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/4 "2023-01-27T15:50:00Z")
I hope it’s something that will be solved before everyone goes on weekend cause it’d suck if I cannot play until next week. ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 27, 2023, 6:06pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/5 "2023-01-27T18:06:54Z")
I was asked to submit my latest console log as part of my thread over on the Steam discussion forum, so I’ll include a link here as well. > **[console-2023-01-27-15.46.41-409db2b8-179b-4b31-920d-14dfbc76eed7.log](https://drive.google.com/file/d/1EFncnJpBFo-6H4mlywXv8C395yZI-b5n/view?usp=sharing)** > > Google Drive file. ---
**Author:** ![Overlordo\_O](https://avatars.discourse-cdn.com/v4/letter/o/90db22/32.png) [@Overlordo\_O](https://forums.fatsharkgames.com/u/Overlordo_O)\ **Post date:** [January 29, 2023, 10:28am UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/6 "2023-01-29T10:28:42Z")
Got the same error ☹ waiting for fix. ---
**Author:** ![Ankders](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@Ankders](https://forums.fatsharkgames.com/u/Ankders)\ **Post date:** [January 29, 2023, 10:33am UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/7 "2023-01-29T10:33:09Z")
Same issue here. Haven’t been able to start the game for the last few days. ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 29, 2023, 5:26pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/8 "2023-01-29T17:26:31Z")
Big update! I can play again… if I change my location from Sweden to Germany via VPN. The server issue must be related to the servers responsible for Scandinavia. ---
**Author:** ![UnPro](https://avatars.discourse-cdn.com/v4/letter/u/46a35a/32.png) [@UnPro](https://forums.fatsharkgames.com/u/UnPro)\ **Post date:** [January 29, 2023, 7:36pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/9 "2023-01-29T19:36:59Z")
For me the problem is just getting worse. not only i get kicked after every mission in the end, after getting the error i also get a backend error and kicked off the game entirely… even though i went through the troubleshooting of those problems. maybe the errors are based on location? none of my friends are having these issues. ---
**Author:** ![Overlordo\_O](https://avatars.discourse-cdn.com/v4/letter/o/90db22/32.png) [@Overlordo\_O](https://forums.fatsharkgames.com/u/Overlordo_O)\ **Post date:** [January 29, 2023, 8:04pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/10 "2023-01-29T20:04:04Z")
that might be different error, because we can’t even go in lobby after fatshark intro ---
**Author:** ![UnPro](https://avatars.discourse-cdn.com/v4/letter/u/46a35a/32.png) [@UnPro](https://forums.fatsharkgames.com/u/UnPro)\ **Post date:** [January 29, 2023, 8:07pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/11 "2023-01-29T20:07:05Z")
when i boot up the game after some time the first try also fails to connect for me, then when i try it a second time it loads, however next is what i described above ---
**Author:** ![Overlordo\_O](https://avatars.discourse-cdn.com/v4/letter/o/90db22/32.png) [@Overlordo\_O](https://forums.fatsharkgames.com/u/Overlordo_O)\ **Post date:** [January 29, 2023, 8:08pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/12 "2023-01-29T20:08:25Z")
Try to play moded realm instead of official relam, its working fine for me right now, as temporary solution while error getting fixed 🙃 ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 30, 2023, 3:52pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/13 "2023-01-30T15:52:21Z")
While the gameplay is good, I rather play knowing I am working towards something. I was working on beating Legend with Saltzpyre and unlocking those white skins in Chaos Wastes. Playing on the Modded Realm would mean I forfeit any and all progress towards my goals. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [January 30, 2023, 4:26pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/14 "2023-01-30T16:26:59Z")
Hi all, Just an update - this is still very much under investigation. We’ve indentified an issue, but not the root cause _yet_. Console logs are greatly helpful in this case, so if anyone can provide a log after experiencing the ‘Server Error’ that would be much appreciated! > **[\[PC\] How to Provide a Crash Report, Console Log, Launcher Log or...](https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config)** > > When in communication with Fatshark Support, you may be asked to provide a crash report or a console log. A crash report is always preferred, but a console log is used in the event where no crash r... ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 30, 2023, 4:47pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/15 "2023-01-30T16:47:52Z")
I provided a log further up but it was only to the server popping up. I cannot get further without resorting to a VPN and if I use a VPN, it’s just like it used to be without any issues. ---
**Author:** ![se05239](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/se05239/32/115181_2.png) [@se05239](https://forums.fatsharkgames.com/u/se05239)\ **Post date:** [January 30, 2023, 4:52pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/16 "2023-01-30T16:52:34Z")
Here’s a console log from when I was using the VPN, just in case. I just got into the Keep, claimed my daily reward and quit the game. > **[console-2023-01-29-17.23.15-fa95080b-26c2-46f7-a990-cafbfb5393c7.log](https://drive.google.com/file/d/1fAb2y-WxJUAN6g0WaK2hPlgl9-qDNcCi/view?usp=sharing)** > > Google Drive file. ---
**Author:** ![Ankders](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@Ankders](https://forums.fatsharkgames.com/u/Ankders)\ **Post date:** [January 31, 2023, 8:02am UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/17 "2023-01-31T08:02:03Z")
Tried it again just now and I still have the same problem. I have tried turning off antivirus/firewall, flushing my DNS, disabling all mods, restarting my computer, re-installing Vermintide 2, deleting local files in %appdata% for EAC and Vermintide 2. I can still log in to “modded realm” but not “Official Realm” Thanks! > **[console-2023-01-31-07.53.08-fe3accb5-9f21-4ea2-bb38-97902a2df5ce.log](https://drive.google.com/file/d/1L1gmz11HvFx_I0nwAXKobIf6hqQpdqwB/view?usp=sharing)** > > Google Drive file. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [January 31, 2023, 1:34pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/18 "2023-01-31T13:34:36Z")
Unfortunately nothing to update with currently ☹ We’re trying to determine any common factors or trends - [@everyone](https://forums.fatsharkgames.com/groups/everyone) - Which region are you playing from? - What ISP do you use? Thanks! ---
**Author:** ![Ankders](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@Ankders](https://forums.fatsharkgames.com/u/Ankders)\ **Post date:** [January 31, 2023, 1:39pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/19 "2023-01-31T13:39:11Z")
Playing from Gothenburg, Sweden. ISP is Bahnhof ---
**Author:** ![mjaucake](https://avatars.discourse-cdn.com/v4/letter/m/df788c/32.png) [@mjaucake](https://forums.fatsharkgames.com/u/mjaucake)\ **Post date:** [January 31, 2023, 2:09pm UTC](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153/20 "2023-01-31T14:09:52Z")
Playing from Sweden ISP is Bahnhof [Next page](https://forums.fatsharkgames.com/t/server-error-cannot-connect/74153.md?page=2)