# Returning player, Character Deletion - gamepass

**URL:** <https://forums.fatsharkgames.com/t/returning-player-character-deletion-gamepass/84125>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [October 12, 2023, 10:58pm UTC](https://forums.fatsharkgames.com/t/returning-player-character-deletion-gamepass/84125 "2023-10-12T22:58:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Crowstone](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@Crowstone](https://forums.fatsharkgames.com/u/Crowstone)\
**Post date:** [October 12, 2023, 10:58pm UTC](https://forums.fatsharkgames.com/t/returning-player-character-deletion-gamepass/84125/1 "2023-10-12T22:58:19Z")

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**Issue Description:**  
I played the game at launch and wanted to come back for the class overhaul. once logged in I’ve been forced to create a new character and play tutorial, and now checking the main menu all my characters are gone/deleted - all my penances are also reset.

**Error Displayed (If Applicable):**  
n/a

**Steps to Reproduce:**  
n/a

**Mission Name (If Applicable):**  
n/a

**Platform:**  
Microsoft Store

**Player ID:**  
Crowstone#3272

**Approx. Time of Issue & Timezone:**  
n/a but AEST timezone.

**Reproduction Rate:**  
Constant (100%)

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**Upload Supporting Evidence:**  
[Screenshots, recordings, links to Twitch VODs, etc.]

**[PC] Paste Crash Report, or Upload Console Log & darktide\_launcher.log:**  
[Instructions: [How To Provide a Crash Report, Console Log, or darktide\_launcher.log](https://forums.fatsharkgames.com/t/how-to-provide-a-crash-report-console-log-or-darktide-launcher-log/55163)]

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<div class="post-metadata">

**Author:** ![Crowstone](https://avatars.discourse-cdn.com/v4/letter/c/90db22/32.png) [@Crowstone](https://forums.fatsharkgames.com/u/Crowstone)\
**Post date:** [October 12, 2023, 11:06pm UTC](https://forums.fatsharkgames.com/t/returning-player-character-deletion-gamepass/84125/2 "2023-10-12T23:06:03Z")

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WOWee, please disregard, I’m an idiot - I bought the game and played on steam 🙂

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**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [October 13, 2023, 11:38am UTC](https://forums.fatsharkgames.com/t/returning-player-character-deletion-gamepass/84125/3 "2023-10-13T11:38:43Z")

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No worries! Glad to hear your characters are fine 🙂