# Reporting Crash Bug

**URL:** <https://forums.fatsharkgames.com/t/reporting-crash-bug/121074>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [April 23, 2026, 10:55pm UTC](https://forums.fatsharkgames.com/t/reporting-crash-bug/121074 "2026-04-23T22:55:12Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Arlyeon](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@Arlyeon](https://forums.fatsharkgames.com/u/Arlyeon)\
**Post date:** [April 23, 2026, 10:55pm UTC](https://forums.fatsharkgames.com/t/reporting-crash-bug/121074/1 "2026-04-23T22:55:12Z")

</div>

### Issue Type (Required):

Other

### Issue Description (Required):

## GUID: e5c062d5-de65-4ba8-8bc7-611b161206e5 Log File: Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI\_ERROR\_DEVICE\_REMOVED: GetDeviceRemovedReason() = DXGI\_ERROR\_DEVICE\_HUNG, assert: `

At D:\a\d\e2af82edaa31c93c6098ffbd561125ed\b0be1561439953a6\stingray\runtime\d3d12\_render\_device\d3d12\_debug.cpp:1566 in function stingray::aftermath::d3d\_assert`

* * *

---

<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [April 24, 2026, 12:53pm UTC](https://forums.fatsharkgames.com/t/reporting-crash-bug/121074/2 "2026-04-24T12:53:18Z")

</div>

Hey @Arlyeon!

Please can you try **disabling** ‘AMD FSR 3.1 Frame Generation’ in the launcher’s ‘Settings’ menu, and check if the crash persists?

[![image](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/6/c/6c0710f0607ed3ce936692a5a297ebcf7f17cbe5.jpeg)](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/6/c/6c0710f0607ed3ce936692a5a297ebcf7f17cbe5.jpeg "image")

We’re currently working to resolve this issue, as this setting has been causing instability for many players.

Failing this, if the crash persists, next try a clean reinstallation of your GPU drivers:

[https://support.fatshark.se/hc/en-us/articles/360021424673–PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers](https://support.fatshark.se/hc/en-us/articles/360021424673--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers)

Or, rolling back to an older driver version e.g. Adrenalin **25.9.1** which may be more stable.