# Refund an Item - Militarum Helmet with protector mask (Hyrion Dunescape)

**URL:** <https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [February 15, 2026, 6:24pm UTC](https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695 "2026-02-15T18:24:43Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![URKA](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/urka/32/75129_2.png) [@URKA](https://forums.fatsharkgames.com/u/URKA)\
**Post date:** [February 15, 2026, 6:24pm UTC](https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695/1 "2026-02-15T18:24:43Z")

</div>

### Issue Type (Required):

Refund an Item

### Issue Description (Required):

The item is “Militarum Helmet with protector mask (Hyrion Dunescape)”.

I really like it, but I wanted it for Adeptus Mechanicus custom build

But the voice sound modification is not enough… “mechanical”.

Thank you very much.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

---

<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [February 16, 2026, 10:43am UTC](https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695/2 "2026-02-16T10:43:06Z")

</div>

Hi @URKA, so I can assist, please can you provide your account name/ID or the Fatshark Friend Code associated with your account?

Thanks!

---

<div class="post-metadata">

**Author:** ![URKA](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/urka/32/75129_2.png) [@URKA](https://forums.fatsharkgames.com/u/URKA)\
**Post date:** [February 16, 2026, 8:57pm UTC](https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695/3 "2026-02-16T20:57:26Z")

</div>

Thank you very much.

> **[Steam Community :: URKA\_Jesus\_is\_King](https://steamcommunity.com/profiles/76561198847945099)**
>
> Just a nice player, respect and do teamwork. Visit my Youtube: www.youtube.com/@withgoodtaste

PS: Now that I have the opportunity to force you to read this… I want to ask to have back the prostetics / bionics / robotic body parts for style costumization. Thank you very much.

---

<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [February 17, 2026, 9:49am UTC](https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695/4 "2026-02-17T09:49:24Z")

</div>

@URKA thanks! It’s now been refunded 🙂 I’ll also pass your feedback onto the team regarding bionic/prosthetic cosmetics - though I can’t make any promises.

---

<div class="post-metadata">

**Author:** ![URKA](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/urka/32/75129_2.png) [@URKA](https://forums.fatsharkgames.com/u/URKA)\
**Post date:** [February 17, 2026, 2:14pm UTC](https://forums.fatsharkgames.com/t/refund-an-item-militarum-helmet-with-protector-mask-hyrion-dunescape/118695/5 "2026-02-17T14:14:30Z")

</div>

Thank you very much.

Blessings.