# Progress Reset **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [March 7, 2021, 7:51am UTC](https://forums.fatsharkgames.com/t/progress-reset/43937 "2021-03-07T07:51:20Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Ninjaxez](https://avatars.discourse-cdn.com/v4/letter/n/ecc23a/32.png) [@Ninjaxez](https://forums.fatsharkgames.com/u/Ninjaxez)\ **Post date:** [March 7, 2021, 7:51am UTC](https://forums.fatsharkgames.com/t/progress-reset/43937/1 "2021-03-07T07:51:20Z")
Hey I started playing the game with my friend but all of my loot drops/characters are too high level. I’ve played over 100 hours and I read a steam forum post by Fatshark Julia saying that I could get my account information wiped. I would definitely like this, please let me know if this is possible. Here is the forum post I mentioned: [Hero Level Reset? :: Warhammer: Vermintide 2 Helmgart Keep - General Discussions](https://steamcommunity.com/app/552500/discussions/0/1649917420735508467/) Thank you! ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [March 7, 2021, 5:55pm UTC](https://forums.fatsharkgames.com/t/progress-reset/43937/2 "2021-03-07T17:55:38Z")
Hey! Please pop us a message over at [https://fatshark.se/support](https://fatshark.se/support) 🙂 ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\ **Post date:** [March 14, 2021, 5:56pm UTC](https://forums.fatsharkgames.com/t/progress-reset/43937/3 "2021-03-14T17:56:25Z")
Closed on March 14, 2021, 5:56pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.