# Problem launching the game

**URL:** <https://forums.fatsharkgames.com/t/problem-launching-the-game/84499>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [October 18, 2023, 3:08pm UTC](https://forums.fatsharkgames.com/t/problem-launching-the-game/84499 "2023-10-18T15:08:35Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tinou50](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@Tinou50](https://forums.fatsharkgames.com/u/Tinou50)\
**Post date:** [October 18, 2023, 3:08pm UTC](https://forums.fatsharkgames.com/t/problem-launching-the-game/84499/1 "2023-10-18T15:08:35Z")

</div>

**Issue Description:**  
GUID: deca6fc1-9b31-4ed7-be26-52b90a247519  
Log File:  
Info Type  
**Error Displayed (If Applicable):**  
[Crash Link]:  
crashify://deca6fc1-9b31-4ed7-be26-52b90a247519

**Steps to Reproduce:**

**Mission Name (If Applicable):**

**Platform:**  
Steam

**Player ID:**  
1866577636

**Approx. Time of Issue & Timezone:**

**Reproduction Rate:**  
Constant (100%)

* * *

**Upload Supporting Evidence:**  
[Screenshots, recordings, links to Twitch VODs, etc.]

**[PC] Paste Crash Report, or Upload Console Log & darktide\_launcher.log:**  
[Instructions: [How To Provide a Crash Report, Console Log, or darktide\_launcher.log](https://forums.fatsharkgames.com/t/how-to-provide-a-crash-report-console-log-or-darktide-launcher-log/55163)]

---

<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [October 18, 2023, 4:50pm UTC](https://forums.fatsharkgames.com/t/problem-launching-the-game/84499/2 "2023-10-18T16:50:30Z")

</div>

This is a known crash and will be resolved in our upcoming patch, however, you should be able to work around this by deleting your AppData:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the ‘Darktide’ directory

You may then need to use the ‘Verify Integrity of Game Files’ option via Steam:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

---

<div class="post-metadata">

**Author:** ![Ragga](https://avatars.discourse-cdn.com/v4/letter/r/bb73d2/32.png) [@Ragga](https://forums.fatsharkgames.com/u/Ragga)\
**Post date:** [October 18, 2023, 7:19pm UTC](https://forums.fatsharkgames.com/t/problem-launching-the-game/84499/3 "2023-10-18T19:19:27Z")

</div>

Thank you very much, that helped me too. I had the same problem.