# Persistent connection interruptions **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [February 14, 2025, 8:43pm UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240 "2025-02-14T20:43:15Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![broombell](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/broombell/32/109816_2.png) [@broombell](https://forums.fatsharkgames.com/u/broombell)\ **Post date:** [February 14, 2025, 8:43pm UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240/1 "2025-02-14T20:43:15Z")
### Issue Type (Required): Connectivity ### Issue Description (Required): Randomly my character lags in place unable to do anything. This issue has started altering the newest update. I have tried restarting the router Check ISP statues Tested for packet loss manually setting dns settings to 1.1.1.1 Reinstalling the game ### [PC] Do You Use Mods? (Optional): No, I don’t use mods ### Reproduction Rate (Required): Constant (100%) ### Platform (Required): PC - Steam ### Upload Supporting Evidence (Optional): ### [PC] Upload Console Log & darktide\_launcher.log (Optional): [console-2025-02-14-06.33.10-5dcb45bb-dda1-43ec-89c5-6cf48fe4f49b.log](https://forums.fatsharkgames.com/uploads/short-url/9n1W5a5pfJiwkA5bIOhnIT1eXPO.log) (569 KB) [console-2025-02-14-12.59.46-6b7c6c70-e5cf-422a-ab57-3b15d9a68b1b.log](https://forums.fatsharkgames.com/uploads/short-url/4TeTyMcJfYOR9NRWVTuDLTaLYTy.log) (836 KB) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [February 17, 2025, 11:22am UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240/2 "2025-02-17T11:22:30Z")
Sorry to hear this Broombell, looking at the log, I can see a whole bunch of dropped packets, but this doesn’t tell us why unfortunately. Are you using a wireless or wired connection? ---
**Author:** ![MunKy](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/munky/32/72010_2.png) [@MunKy](https://forums.fatsharkgames.com/u/MunKy)\ **Post date:** [February 17, 2025, 12:45pm UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240/3 "2025-02-17T12:45:56Z")
> [@FatsharkJulia](#): > > Are you using a wireless or wired connection? That was gonna be my first question @broombell Even if your connection is amazing wifi is not recommended unless you have no choice 😭 Also what is your download/upload speed? If you have a bad connection, even wired connections can be a bit ropy on Tide games 🙁 Do you have other devices connected to the network? Each device will take up some bandwidth, even when not being actively used. Lastly, have you tried doing some dreaded port-forwarding? This can sometimes, but not always, help. ---
**Author:** ![broombell](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/broombell/32/109816_2.png) [@broombell](https://forums.fatsharkgames.com/u/broombell)\ **Post date:** [February 18, 2025, 9:13am UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240/4 "2025-02-18T09:13:58Z")
It’s a wired connection with a desktop PC and two phones by wifi. I have 500 mb download and 400 mb upload. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [February 18, 2025, 10:09am UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240/5 "2025-02-18T10:09:27Z")
I understand this isn’t always an option, but are you able to connect your PC to a mobile hotspot - only for a short period - to see if the issues persist whilst under another connection? ---
**Author:** ![broombell](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/broombell/32/109816_2.png) [@broombell](https://forums.fatsharkgames.com/u/broombell)\ **Post date:** [February 18, 2025, 4:57pm UTC](https://forums.fatsharkgames.com/t/persistent-connection-interruptions/105240/6 "2025-02-18T16:57:10Z")
Mobile hotspot and tethering has never worked with the PC because the connection was always too slow and weak to even start steam… I do not think there is a problem with darktide. Coincidently I think there is just a problem with the internet that just started happening. The ISP provider could not detect and packet loss or interference but I downloaded the program “Net uptime monitor” and was able to log 5 second internet outages. We have requested for a technician visit. That should be the start to fixing the problem.