# Not received the skin in the DLC

**URL:** <https://forums.fatsharkgames.com/t/not-received-the-skin-in-the-dlc/115357>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [November 30, 2025, 9:15pm UTC](https://forums.fatsharkgames.com/t/not-received-the-skin-in-the-dlc/115357 "2025-11-30T21:15:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![cmj](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@cmj](https://forums.fatsharkgames.com/u/cmj)\
**Post date:** [November 30, 2025, 9:15pm UTC](https://forums.fatsharkgames.com/t/not-received-the-skin-in-the-dlc/115357/1 "2025-11-30T21:15:06Z")

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### Issue Type (Required):

Other

### Issue Description (Required):

I purchased the Arbites Class Deluxe Edition DLC, which is marked as Family Sharing in the Steam store. However, when I played through Family Sharing, the Arbites I created did not receive the skins in the DLC. I have tried multiple times to re-enter the game and recreate the character, but to no avail.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Once

### Platform (Required):

PC - Steam

### Player ID (Optional):

> **[Steam Community :: Fritz Erich von C](https://steamcommunity.com/profiles/76561198974047355/)**
>
> ːsteamthumbsupː未提供信息。

### Upload Supporting Evidence (Optional):

 ![屏幕截图 2025-11-30 191740.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/e/0/e03375c5b8ca797f65286fac2c93eaca22dc71bb.png)  
 ![屏幕截图 2025-11-30 191846.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/a/3a7a5ecb1271f74fc60d832c14d62b7bfd644378.jpeg)

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [December 1, 2025, 11:25am UTC](https://forums.fatsharkgames.com/t/not-received-the-skin-in-the-dlc/115357/2 "2025-12-01T11:25:30Z")

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Sorry cmj, it’s my understanding the class can be shared, but not the cosmetics. This is something we need to address on the Steam page.

If you’ve purchased the DLC, and are sharing it to another account expecting it to work, I can assist with refunding it.

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<div class="post-metadata">

**Author:** ![cmj](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@cmj](https://forums.fatsharkgames.com/u/cmj)\
**Post date:** [December 1, 2025, 1:50pm UTC](https://forums.fatsharkgames.com/t/not-received-the-skin-in-the-dlc/115357/3 "2025-12-01T13:50:20Z")

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OK, I see. Please help me process a refund, this is Steam account that requires a refund.[[Steam Community :: 435864](https://steamcommunity.com/profiles/76561199127670841/%5C)] Thank you for your assistance.

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [December 2, 2025, 10:50am UTC](https://forums.fatsharkgames.com/t/not-received-the-skin-in-the-dlc/115357/4 "2025-12-02T10:50:53Z")

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I’ve sent you a DM requesting some additional information. 🙂