# MS Store Pre Order Beta not appearing **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [November 17, 2022, 7:10pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202 "2022-11-17T19:10:35Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![StevoA](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@StevoA](https://forums.fatsharkgames.com/u/StevoA)\ **Post date:** [November 17, 2022, 7:10pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/1 "2022-11-17T19:10:35Z")
I’ve preordered from the MS Store but the store is not allowing anything to be downloaded. Is there a trick to get this running via the MS Store? ---
**Author:** ![Gnome94](https://avatars.discourse-cdn.com/v4/letter/g/65b543/32.png) [@Gnome94](https://forums.fatsharkgames.com/u/Gnome94)\ **Post date:** [November 17, 2022, 7:22pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/2 "2022-11-17T19:22:27Z")
im also having this issue ---
**Author:** ![StevoA](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@StevoA](https://forums.fatsharkgames.com/u/StevoA)\ **Post date:** [November 17, 2022, 7:23pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/3 "2022-11-17T19:23:26Z")
![image](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/a/b/abd455a04d2df986c0f907aa2900d13f2c9ef76b.png) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 17, 2022, 7:53pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/4 "2022-11-17T19:53:01Z")
Which country are you playing from? ---
**Author:** ![vanguze](https://avatars.discourse-cdn.com/v4/letter/v/e9c0ed/32.png) [@vanguze](https://forums.fatsharkgames.com/u/vanguze)\ **Post date:** [November 17, 2022, 7:54pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/5 "2022-11-17T19:54:56Z")
Same issue here. West Virginia, USA EST. ---
**Author:** ![Gnome94](https://avatars.discourse-cdn.com/v4/letter/g/65b543/32.png) [@Gnome94](https://forums.fatsharkgames.com/u/Gnome94)\ **Post date:** [November 17, 2022, 8:05pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/6 "2022-11-17T20:05:47Z")
uk ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 17, 2022, 8:06pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/7 "2022-11-17T20:06:04Z")
Could you screenshot the product page? Just so we can see what you’re seeing! ---
**Author:** ![Gnome94](https://avatars.discourse-cdn.com/v4/letter/g/65b543/32.png) [@Gnome94](https://forums.fatsharkgames.com/u/Gnome94)\ **Post date:** [November 17, 2022, 8:06pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/8 "2022-11-17T20:06:48Z")
![image](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/e/3/e350a82e048e5e942a845820b17e989afd2ad28f.png) ---
**Author:** ![StevoA](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@StevoA](https://forums.fatsharkgames.com/u/StevoA)\ **Post date:** [November 17, 2022, 8:07pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/9 "2022-11-17T20:07:49Z")
UK, and I get the same. Clicking on either open or the Play button on the store brings up a message saying ‘You’re too early…’ ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 17, 2022, 8:19pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/10 "2022-11-17T20:19:52Z")
You need to download from the “Warhammer 40,000: Darktide Pre-Order Beta” product as seen below: ![image](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/b/a/ba0fbe90c21193c318e845cf571ca5d7bc0828b2.jpeg) ---
**Author:** ![vanguze](https://avatars.discourse-cdn.com/v4/letter/v/e9c0ed/32.png) [@vanguze](https://forums.fatsharkgames.com/u/vanguze)\ **Post date:** [November 17, 2022, 8:23pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/12 "2022-11-17T20:23:04Z")
Ok i found it, it was listed as a related item i wasnt able to search for it directly. Thanks! For people who need it, look under the bundle info for the pre order store page, it was listed there. ![2022-11-17 15_23_44-Microsoft Store](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/c/3/c3715f7a90f0a949f1a0e9706e4d5e8314084ada.png) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 17, 2022, 8:26pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/13 "2022-11-17T20:26:47Z")
Just created an FAQ article for this! It isn’t very intuitive and I can completely understand how it could be missed! 🙂 > **[\[PC\] How to play the Darktide Pre-Order Beta on Microsoft Store](https://support.fatshark.se/hc/en-us/articles/7793612124573--PC-How-to-play-the-Darktide-Pre-Order-Beta-on-Microsoft-Store)** > > Navigate to the Warhammer 40,000: Darktide Pre-Order Beta page in the Microsoft Store > Scroll down to "In this bundle" as pictured underneath > Select the Pre-Order Beta > Install as normal!  ---
**Author:** ![StevoA](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@StevoA](https://forums.fatsharkgames.com/u/StevoA)\ **Post date:** [November 17, 2022, 8:48pm UTC](https://forums.fatsharkgames.com/t/ms-store-pre-order-beta-not-appearing/55202/14 "2022-11-17T20:48:11Z")
Thank you for that. Installing now.