# Missing premium currency (xbox)

**URL:** <https://forums.fatsharkgames.com/t/missing-premium-currency-xbox/90716>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [January 12, 2024, 1:17am UTC](https://forums.fatsharkgames.com/t/missing-premium-currency-xbox/90716 "2024-01-12T01:17:20Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [January 12, 2024, 11:04am UTC](https://forums.fatsharkgames.com/t/missing-premium-currency-xbox/90716/2 "2024-01-12T11:04:24Z")

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It looks like the payments are stuck in an ‘Unresolved’ state. Could you try reaching out to Xbox Support?

Unfortunately when it comes to monetary transactions we can’t see much, but Xbox Support should be able to clear this up.

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