# Looking for refund

**URL:** <https://forums.fatsharkgames.com/t/looking-for-refund/99262>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [September 27, 2024, 4:56pm UTC](https://forums.fatsharkgames.com/t/looking-for-refund/99262 "2024-09-27T16:56:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Horrors](https://avatars.discourse-cdn.com/v4/letter/h/cab0a1/32.png) [@Horrors](https://forums.fatsharkgames.com/u/Horrors)\
**Post date:** [September 27, 2024, 4:56pm UTC](https://forums.fatsharkgames.com/t/looking-for-refund/99262/1 "2024-09-27T16:56:19Z")

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### Issue Type (Required):

Purchases & Aquilas

### Issue Description (Required):

looking for refund on cosmetic item if possible.  
praesimiagoria mk ic rebreather

Reason being it doesn’t properly cover face on closer inspection not a fan of the voice changer.

thank you very much for your time.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### Player ID (Optional):

> **[Steam Community :: Horror](https://steamcommunity.com/profiles/76561198003471512/)**

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [September 29, 2024, 5:50pm UTC](https://forums.fatsharkgames.com/t/looking-for-refund/99262/2 "2024-09-29T17:50:31Z")

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Hello! This item was purchased outside of our 14-day refund window it seems, apologies.