# KNOWN ISSUE: Stuck in "Position in Queue: 1" **URL:** \ **Category:** Technical Support\ **Tags:** devpost\ **Created:** [November 19, 2022, 1:41pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655 "2022-11-19T13:41:39Z")\ **Posts on this page:** 20\ **Page:** 10
**Author:** ![bowkill](https://avatars.discourse-cdn.com/v4/letter/b/48db29/32.png) [@bowkill](https://forums.fatsharkgames.com/u/bowkill)\ **Post date:** [November 21, 2022, 8:51am UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/184 "2022-11-21T08:51:26Z")
So I was wrong initially, there’s a request to bsp-auth-prod.atoma.cloud after hitting the space key once you’re past the opening cinematic. The response data is what’s telling the client what queue position you’re in. For unaffected clients, they’re told position 0 (per console logs). For ours, it’s set to 1 permanently for some reason. Can’t actually see the request/response data, might be cert pinning. Edit: Definitely looks that way. Investigation stops there, bypassing it would be a bannable offense. ---
**Author:** ![misfit.Wizard](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@misfit.Wizard](https://forums.fatsharkgames.com/u/misfit.Wizard)\ **Post date:** [November 21, 2022, 3:10pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/185 "2022-11-21T15:10:28Z")
Well here’s hoping todays patch fixes it and at least lets us in ---
**Author:** ![Steady234](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@Steady234](https://forums.fatsharkgames.com/u/Steady234)\ **Post date:** [November 21, 2022, 5:14pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/186 "2022-11-21T17:14:22Z")
I refunded; I’ll buy it again if they fix this before launch. it’s quite ridiculous they can’t fix this over the course of 3 days. It screams of “I don’t care”. No update, nothing. Fantastic customer service guys. ---
**Author:** ![misfit.Wizard](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@misfit.Wizard](https://forums.fatsharkgames.com/u/misfit.Wizard)\ **Post date:** [November 21, 2022, 5:21pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/187 "2022-11-21T17:21:48Z")
The only reason I disagree with you, is because its the weekend. They are working hard to fix it but they also need a break man. It sucks that we can’t play it really does but them not updating over the weekend shouldn’t “scream I don’t care” it says hey its the weekend our only time off. Remember this is what the beta is for to get the information and fix it so when it officially launches we don’t have this issue. ITS ALSO THE WEEKEND, if this issue happened monday then sure I agree, but they are probably busting their butts off fixing everything ---
**Author:** ![Drueckeberger](https://avatars.discourse-cdn.com/v4/letter/d/e56c9b/32.png) [@Drueckeberger](https://forums.fatsharkgames.com/u/Drueckeberger)\ **Post date:** [November 21, 2022, 5:35pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/188 "2022-11-21T17:35:08Z")
I can agree with you halfway. Yes its weekend and they need a break too. But then they should have waited with the hotfix too. ---
**Author:** ![misfit.Wizard](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@misfit.Wizard](https://forums.fatsharkgames.com/u/misfit.Wizard)\ **Post date:** [November 21, 2022, 5:37pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/189 "2022-11-21T17:37:17Z")
Yeah, I can agree with that too. It just bugs me when people over react and start doom preaching during a time that is meant to gather information and fix the game. Fat shark has good track record with sticking with their games and making it the best they can. ---
**Author:** ![Drueckeberger](https://avatars.discourse-cdn.com/v4/letter/d/e56c9b/32.png) [@Drueckeberger](https://forums.fatsharkgames.com/u/Drueckeberger)\ **Post date:** [November 21, 2022, 5:38pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/190 "2022-11-21T17:38:38Z")
As well as that those poor devs are people too. ---
**Author:** ![Savage](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@Savage](https://forums.fatsharkgames.com/u/Savage)\ **Post date:** [November 21, 2022, 5:41pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/191 "2022-11-21T17:41:10Z")
If only a few streamers were having this problem. That would speed up a fix coming for this. ---
**Author:** ![Steady234](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@Steady234](https://forums.fatsharkgames.com/u/Steady234)\ **Post date:** [November 21, 2022, 5:43pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/192 "2022-11-21T17:43:54Z")
Oh no, I’m tracking all that. Not saying jump ship either. But a simple statement would do wonders to alleviate the frustration. I understand it’s a beta but ignoring your players is not a good look. Devs are people too and they work hard, but I spent my hard-earned money on this too. Only to be completely ignored for days. ---
**Author:** ![misfit.Wizard](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@misfit.Wizard](https://forums.fatsharkgames.com/u/misfit.Wizard)\ **Post date:** [November 21, 2022, 5:48pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/193 "2022-11-21T17:48:33Z")
I get that, but if its the weekend (which I get is the only time most of us can play) I feel like some leeway can be givin here. If they went a whole week without saying anything then I would be pissed but a weekend I think is understandable. Plus its not like we are dealing with EA or Blizzard ---
**Author:** ![Steady234](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@Steady234](https://forums.fatsharkgames.com/u/Steady234)\ **Post date:** [November 21, 2022, 5:53pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/194 "2022-11-21T17:53:44Z")
Fair points. Maybe this isn’t affecting enough people, idk. it’s just frustrating and annoying to see everyone else havin a blast while we can’t even get firsthand info. I’ll definitely be repurchasing the game, as think this game will be fantastic after a little polish. Im just gonna wait till launch to pick it up again ---
**Author:** ![tinbro](https://avatars.discourse-cdn.com/v4/letter/t/f19dbf/32.png) [@tinbro](https://forums.fatsharkgames.com/u/tinbro)\ **Post date:** [November 21, 2022, 6:01pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/195 "2022-11-21T18:01:12Z")
Any updates for us in queue rejects? @FatsharkLev ---
**Author:** ![BragolGurth](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@BragolGurth](https://forums.fatsharkgames.com/u/BragolGurth)\ **Post date:** [November 21, 2022, 6:05pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/196 "2022-11-21T18:05:03Z")
Do we have any idea when the next update will be? Judging by their ‘what to expect’ it should be sometime today? ---
**Author:** ![bowkill](https://avatars.discourse-cdn.com/v4/letter/b/48db29/32.png) [@bowkill](https://forums.fatsharkgames.com/u/bowkill)\ **Post date:** [November 21, 2022, 7:59pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/197 "2022-11-21T19:59:57Z")
Still in queue position 1 after ~72 hours, can’t login. The authentication server bsp-auth-prod.atoma.cloud is telling the game client we’re in queue position 1 when it should be saying we’re in queue position 0. @anyone from FS ---
**Author:** ![Steady234](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@Steady234](https://forums.fatsharkgames.com/u/Steady234)\ **Post date:** [November 21, 2022, 9:48pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/198 "2022-11-21T21:48:15Z")
isn’t happening today I reckon ---
**Author:** ![kaidergame](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@kaidergame](https://forums.fatsharkgames.com/u/kaidergame)\ **Post date:** [November 21, 2022, 9:49pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/199 "2022-11-21T21:49:22Z")
> [@Community Update #1: Pre-Order Beta Hotfix 1.0.6](https://forums.fatsharkgames.com/t/community-update-1-pre-order-beta-hotfix-1-0-6/56182/15): > > Stuck in Queue Position 1 is stopping a whole lot of us as well. I’ve also decide to post on their Announcement \> 1.0.6 Hotfix . Fatshark Aqshy seems to be checking on there for issues that happened after the hotfix on Saturday. It may get more awareness than here since there has been no further updates on this thread from them. ---
**Author:** ![BragolGurth](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@BragolGurth](https://forums.fatsharkgames.com/u/BragolGurth)\ **Post date:** [November 21, 2022, 9:50pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/200 "2022-11-21T21:50:22Z")
Anything that helps! ---
**Author:** ![Disconaut](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/disconaut/32/27846_2.png) [@Disconaut](https://forums.fatsharkgames.com/u/Disconaut)\ **Post date:** [November 21, 2022, 11:18pm UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/201 "2022-11-21T23:18:24Z")
As per > **[Discord - A New Way to Chat with Friends & Communities](https://discord.com/channels/727074276724965407/735588196410196071/1044367567399161947)** > > Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities. from the DT discord they’re still trying to figure out this bug apparently. So it’s best not get our hopes up on its solution tomorrow. ---
**Author:** ![NinkasiBrewery](https://avatars.discourse-cdn.com/v4/letter/n/d07c76/32.png) [@NinkasiBrewery](https://forums.fatsharkgames.com/u/NinkasiBrewery)\ **Post date:** [November 22, 2022, 12:31am UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/202 "2022-11-22T00:31:12Z")
I got in now! 😄 ---
**Author:** ![Steady234](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@Steady234](https://forums.fatsharkgames.com/u/Steady234)\ **Post date:** [November 22, 2022, 12:44am UTC](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655/203 "2022-11-22T00:44:38Z")
no luck here still 😭 [Previous page](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655.md?page=9) [Next page](https://forums.fatsharkgames.com/t/known-issue-stuck-in-position-in-queue-1/56655.md?page=11)