# KNOWN ISSUE: nonexisting\_channel / Error Code: 2001

**URL:** <https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565>\
**Category:** Technical Support\
**Tags:** devpost\
**Created:** [November 22, 2022, 3:01pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565 "2022-11-22T15:01:05Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [November 22, 2022, 3:01pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/1 "2022-11-22T15:01:05Z")

</div>

We are aware of and investigating the `nonexisting_channel` / `Error Code: 2001` being reported.

It should be noted that we do not support **IPv6-only** networks at this time.

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**UPDATE 16/10** :

> [@KNOWN ISSUE: nonexisting\_channel / Error Code: 2001](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/154):
>
> To anybody still experiencing Error Code: 2001, could you try disabling Portrait Rendering? You can do this via ‘Settings’ → ‘Interface’:

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Please help us out by including the information listed below in your report:

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**Issue Description:**

**Crash Report (If Applicable):**  
[Please see instructions on how to provide a crash report in the pinned Topic]

**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Play Chasm Logistratum as Ogryn (Skullbreaker)
2. Attempt to pick up the second Grimoire
3. Observe Backend Error

**Platform:**  
[Steam/Microsoft Store]

**Player ID:**  
[Steam ID/Steam Profile URL/GamerTag]

**Approx. Time of Issue & Timezone:**  
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

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Existing reports may be merged here, to help us keep track of the issues being reported.

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [November 22, 2022, 3:01pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/2 "2022-11-22T15:01:14Z")

</div>



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<div class="post-metadata">

**Author:** ![exki](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@exki](https://forums.fatsharkgames.com/u/exki)\
**Post date:** [November 18, 2022, 4:54pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/3 "2022-11-18T16:54:35Z")

</div>

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

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**Issue Description:**  
After load into the hub, i got "Nonexisting\_channel every 10/15 seconds. didn’t get any issue last beta

**Error Displayed (If Applicable):**  
Nonexisting\_channel  
**Steps to Reproduce:**  
a. create character  
b. do or skip prologue ( no issue while doing it)  
c. go into hub, do training (no issue doing it)  
d. you arrive into “multiplayer hub” with others players, crash after 10/15 sec  
(i tried few character, everytime i get into last cinematics ( when you go see the big boss) i crashed but cinematics sound keep going) relog and crash every 10/15 seconds after that)

**Platform:**  
Steam

**Player ID:**  
Steam ID : 76561197993999321

**Approx. Time of Issue & Timezone:**  
Everytime since 18-11-22 5 am UTC+1

**Reproduction Rate:**  
Constant

**Upload Console Log:**  
[console-2022-11-18-15.58.07-077bef88-0626-4222-823f-392038bf1ef3.log](https://forums.fatsharkgames.com/uploads/short-url/zRh4R6fTpTEteb7rxOUkpfr4XgY.log) (445.2 KB)

**Upload darktide\_launcher.log:**  
[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/3eQ02rPr6lvtRnYWky1zp7tfl5e.log) (51.1 KB)

Hope you guys gonna find what going on quickly \<3

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 18, 2022, 5:14pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/4 "2022-11-18T17:14:46Z")

</div>

We’re looking in to this. Thank you for your report!

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<div class="post-metadata">

**Author:** ![Malder](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@Malder](https://forums.fatsharkgames.com/u/Malder)\
**Post date:** [November 19, 2022, 1:42am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/5 "2022-11-19T01:42:57Z")

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Hi, I am receiving the same error message but at different stage. I was playing a map (sorry dont know the name) and it happened twice on the same map, different game, at the end of the level, just few minutes from boarding the escape ship. The game just kicked me out of the session with the same message “Disconnected from Server: nonexisting\_channel”.  
I could rejoin the game and was able to finish it though.

 ![20221119013013_1](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/2/1/21eda1ef4b3d8ee65b770455d0c2b746446bccd5.jpeg)

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<div class="post-metadata">

**Author:** ![aatramor](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@aatramor](https://forums.fatsharkgames.com/u/aatramor)\
**Post date:** [November 19, 2022, 4:43am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/6 "2022-11-19T04:43:46Z")

</div>

I also have a thread with this same bug.

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<div class="post-metadata">

**Author:** ![Yellowpotato](https://avatars.discourse-cdn.com/v4/letter/y/8e7dd6/32.png) [@Yellowpotato](https://forums.fatsharkgames.com/u/Yellowpotato)\
**Post date:** [November 22, 2022, 1:18pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/7 "2022-11-22T13:18:33Z")

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Same error, happened to me multiple times but random. Mostly at the end of the mission or the middle of the mission. Just now it happened to me right before i set foot on the transport ship. When i queue with my friends they can wait for me to reconnect. but with random player they just finish the mission, its kinda frustrating. finished all the objective and right before you can leave, you disconncet.

Heres the log:  
[console-2022-11-22-11.54.32-444411cd-91dc-47e5-a29c-c0caa48f7f16.log](https://forums.fatsharkgames.com/uploads/short-url/3FDK8V532kGJjkH0z3ATV579ZCj.log) (482.6 KB)

Date 11-22-22 9 pm (UTC+8)

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<div class="post-metadata">

**Author:** ![Angryskitarii](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@Angryskitarii](https://forums.fatsharkgames.com/u/Angryskitarii)\
**Post date:** [November 21, 2022, 8:52pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/8 "2022-11-21T20:52:25Z")

</div>

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

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**Issue Description:**

When trying to launch a match, disconnects from server with a NonExisting Channel error, and can’t reconnect with same error. Sometimes does allow the match to launch, but have extreme lag issues to the point of unplayability, and will then disconnect with the same message

**Steps to Reproduce:**

Launch a Mission. Any Mission. It just happens.

**Mission Name (If Applicable):**

N/A, happens regardless of mission

**Platform:**  
PC - Steam

**Player ID:**  
Steam ID: spartannoblesix  
Gamertag: AngrySkitarii

**Approx. Time of Issue & Timezone:**  
Any time, GMT Timezone

**Reproduction Rate:**  
Once - Rare (\<10%) - Unusual (\<25%) - Common (\<50%) - Often (\<75%) - Constant (100%)

Often - game was running fine until Saturday 19th November, at which point issue started, and has been ongoing since - managed to get one match up and running on Monday 21st, but game crashed on mission results screen and haven’t been able to get a match since.

**Upload Console Log:**

[console-2022-11-19-17.07.37-497334d6-19e5-497b-a30f-7b92ee53ab88.log](https://forums.fatsharkgames.com/uploads/short-url/hwh5m3PcLEUlSlLcsKRCwBpgPKz.log) (381.9 KB)  
[console-2022-11-19-17.38.27-1846549b-e788-48aa-a63f-86eb675afe7e.log](https://forums.fatsharkgames.com/uploads/short-url/xElN0y2lSIW644S4E8Zpu1tNjFR.log) (128.5 KB)  
[console-2022-11-20-10.42.27-470ad3f3-db89-4dd7-bb67-bd5931aa4ba7.log](https://forums.fatsharkgames.com/uploads/short-url/aoTweWXqT1vJYgeBCYr1ervB8yr.log) (202.7 KB)  
[console-2022-11-21-20.08.01-e3a6adb5-c04a-4d3e-af71-a8993104f83d.log](https://forums.fatsharkgames.com/uploads/short-url/btZCopDgBRr5fHVdcT7MDXnS7Ok.log) (165.7 KB)

**Upload darktide\_launcher.log:**

[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/7IBKsik3ZjRaQkE23zkfhDkKFKU.log) (222.3 KB)

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [November 22, 2022, 2:33pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/9 "2022-11-22T14:33:16Z")

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We’re looking into this - apologies for any inconvenience.

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<div class="post-metadata">

**Author:** ![OnTour](https://avatars.discourse-cdn.com/v4/letter/o/ce7236/32.png) [@OnTour](https://forums.fatsharkgames.com/u/OnTour)\
**Post date:** [November 22, 2022, 2:48pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/10 "2022-11-22T14:48:07Z")

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**Issue Description:**

The game randomly disconnect and sent me back to character selection menu.  
This happen very frequently after the latest patch at the rate of every 3-5 mins, it unplayable at the current state.

**Error Displayed (If Applicable):**  
 ![40error02](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/d/c/dc8423127d8d7a80b1ee35fbc2ca33c97d868337.png)

**Steps to Reproduce:**

1. Select a charactor
2. doing any thing for 1-2 mins
3. Disconected
4. Back to characters selection.

**Platform:**  
PC Steam

**Player ID:**  
OnTour

**Approx. Time of Issue & Timezone:**  
11/22/2022, 21:47 PM ICT/UTC+7

**Reproduction Rate:**  
Constant (100%)

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [November 22, 2022, 2:51pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/11 "2022-11-22T14:51:39Z")

</div>

Hi @OnTour,

Can you please provide your console log from a session that the `Error Code: 2001` occurred so we can take a look?

Thanks!

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<div class="post-metadata">

**Author:** ![OnTour](https://avatars.discourse-cdn.com/v4/letter/o/ce7236/32.png) [@OnTour](https://forums.fatsharkgames.com/u/OnTour)\
**Post date:** [November 22, 2022, 2:55pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/13 "2022-11-22T14:55:29Z")

</div>

[console-2022-11-22-14.26.00-639019dd-e9b1-41a5-a2a2-c04b3b5a34db.log](https://forums.fatsharkgames.com/uploads/short-url/sljmcN07Gv9zAB3Lhh3r6ewBwI7.log) (528.3 KB)

Here you go, Thank for the hard work!

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [November 22, 2022, 2:57pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/14 "2022-11-22T14:57:53Z")

</div>

Thank you! We’ll investigate.

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<div class="post-metadata">

**Author:** ![OnTour](https://avatars.discourse-cdn.com/v4/letter/o/ce7236/32.png) [@OnTour](https://forums.fatsharkgames.com/u/OnTour)\
**Post date:** [November 21, 2022, 7:12am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/15 "2022-11-21T07:12:14Z")

</div>

**Issue Description:**

The game randomly disconnected mid-game

**Error Displayed (If Applicable):**  
 ![40error](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/e/8/e88b35aa4d2a99ddbf51522541b1d706cd24efc6.png)

**Mission Name (If Applicable):**  
Can happen to any mission

**Platform:**  
PC Steam

**Player ID:**  
OnTour

**Approx. Time of Issue & Timezone:**  
[11/D21/2022, 14:05 PM] [UTC+7]

**Reproduction Rate:**  
Often (\<75%)

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 21, 2022, 9:50am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/16 "2022-11-21T09:50:44Z")

</div>

Thank you for your report, we’re looking in to this!

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<div class="post-metadata">

**Author:** ![aatramor](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@aatramor](https://forums.fatsharkgames.com/u/aatramor)\
**Post date:** [November 18, 2022, 5:06am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/17 "2022-11-18T05:06:40Z")

</div>

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

* * *

**Issue Description:**  
I’ve seen a few other posters talk about Nonexisting\_Channel errors preventing them from connecting, but my issue is slightly different. Very predictably and reproducibly, as soon as the extract objective opens up at the end of a mission, I am bounced back to the character select screen with a “nonexisting\_channel” error. I can reconnect, but the game will be very unstable and I am very likely to be dropped again with the same error. This can create a loop where I keep rejoining and keep crashing, and this also makes my team unable to complete the mission.

**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1.Play any mission.  
2.Reach the end of the mission until the final objective opens.

**Platform:**  
Steam

**Player ID:**  
Steam ID: 76561197992704529

**Approx. Time of Issue & Timezone:**  
11/17/2022 8:00PM, PST

**Reproduction Rate:**  
Constant

**Upload Supporting Evidence:**  
Sorry, none at present.

**Upload Console Log:**  
[console-2022-11-18-01.19.12-9b41ff4e-6477-4211-a30f-d1e26b00d61a.log](https://forums.fatsharkgames.com/uploads/short-url/m5zRLsa2pgjFCd6tUTF8v3gwBux.log) (1.3 MB)

Note: The date on this log appears to be from the future.

**Upload user\_settings.config:**  
[user\_settings.config](https://forums.fatsharkgames.com/uploads/short-url/aO9FNk7WF2IAYru63vHzRZmVeCP.config) (3.0 KB)

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 18, 2022, 2:54pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/18 "2022-11-18T14:54:54Z")

</div>

Looking in to this! Thank you for the information.

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<div class="post-metadata">

**Author:** ![aatramor](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@aatramor](https://forums.fatsharkgames.com/u/aatramor)\
**Post date:** [November 19, 2022, 4:25am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/19 "2022-11-19T04:25:32Z")

</div>

Further evidence. Today it happened around 8:20pm local. Upon rejoining, I actually managed to kick out my entire team. They were able to rejoin and we did successfully finish the mission.

I have no idea what setting I have enabled or what is different about my configuration that would cause other people to drop.

Log attached.  
[console-2022-11-19-03.44.53-71483444-e573-42b3-a03f-e11c6d3b003b.log](https://forums.fatsharkgames.com/uploads/short-url/9o5QLvrBAmawE7S5UVk4Gn83Fog.log) (301.1 KB)

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<div class="post-metadata">

**Author:** ![aatramor](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@aatramor](https://forums.fatsharkgames.com/u/aatramor)\
**Post date:** [November 19, 2022, 5:10am UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/20 "2022-11-19T05:10:57Z")

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Another one, at 9:07 pm. We also spectacularly lost the mission but it is unrelated to the bug.  
[console-2022-11-19-04.42.04-c17307fb-408f-4903-8de4-06f9f08393ee.log](https://forums.fatsharkgames.com/uploads/short-url/azY1f9XiX2DxdDCZKm8VM0m1SL1.log) (255.7 KB)

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<div class="post-metadata">

**Author:** ![Icetang](https://avatars.discourse-cdn.com/v4/letter/i/a698b9/32.png) [@Icetang](https://forums.fatsharkgames.com/u/Icetang)\
**Post date:** [November 18, 2022, 6:38pm UTC](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565/21 "2022-11-18T18:38:05Z")

</div>

After loading into an online session, the game immediately disconnects and throws me back to the character select.

Error Displayed:  
nonexisting\_channel

**Steps to Reproduce:**

1. Join an online game
2. Once the game loads, the error occurs

**Mission Name (If Applicable):**  
Every mission I’ve loaded

Platform:  
Steam

Player ID:

> **[Steam Community :: Icetang](https://steamcommunity.com/id/Ic3tang/)**
>
> No information given.

**Approx. Time of Issue & Timezone:**  
[11/18/2022, 12:00AM] [CST]  
[11/18/2022, 11:00AM] [CST]

**Reproduction Rate:**  
Constant

**Upload Supporting Evidence:**

 ![IMG_1291](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/f/b/fb763588014288501e3c6bfb2549d236c2bcde02.jpeg)

**Upload Console Log:**  
[console-2022-11-18-18.16.37-206bffb6-506f-452e-ba6d-79c706bdeda9.log](https://forums.fatsharkgames.com/uploads/short-url/fHTyVZFtjYhdRgC1UiJYvM64WK0.log) (135.3 KB)

**Upload darktide\_launcher.log:**  
[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/1rxr6keZ3wQMSLrc3D0V87DV2mC.log) (104.0 KB)

[Next page](https://forums.fatsharkgames.com/t/known-issue-nonexisting-channel-error-code-2001/58565.md?page=2)