KNOWN ISSUE: Crashing at Random Due to GPU-Related Errors

GUID: b8cb7726-7a2a-4316-b908-e5e523898182
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Happens 100% of the time within 10-15 minutes.

My game is crashing systematicaly on my PC since the last update.

Every map attempt :
-Crash while loading the map
-Crash before loading end results
-Crash after the end results before loading back to the ship
Sometimes there are crashes while browsing a shop.

Itā€™s always a ā€œfailed to decompress files ID# somethingā€

I have a full excel and .txt with crashes info:
GUID: f7be4855-9dd6-4794-9e2a-d34a132efa23
GUID: 1139b7ab-8653-4b24-ad51-2674288ac103
GUID: 6fabbd7e-fbf0-4ab9-992a-7d7e98e49102
GUID: bc014ba6-660d-423c-b66f-1b0811367fa9
GUID: 7792011b-cc56-4781-a37b-d7d2e975b9e6
GUID: 4152dfc0-8bd7-4cde-9e30-a76a7a5674cf
GUID: 695de6c0-0be9-4fdf-bd2a-65818af2d34c
GUID: 0cff0fa2-8607-40be-8b73-2883ed493b7e
GUID: 0daff9b7-7321-4cbb-b3cf-8c23072c33ae
GUID: 89f815b8-85f6-48a3-9bf6-d81444e1636c
GUID: 3f4ed281-5230-4d00-83aa-f1f1f7828d9f
GUID: f5f6febc-e160-42c9-9e25-ff7da96b7f66
GUID: f2341701-3ff4-41d7-af52-86f6656a508c
GUID: b7f9b640-54f2-4627-817d-7387f0cd55b3

I tried no overclock, lower graphic settings possible, lowering the number of working threads, fresh reinstalling the game, checking the integrity of files through steam, iā€™ve tried the experimental build, Iā€™ve checked the energy consumtion and the heat generated and nothing is working or showing signs of malfuction or working too hard.

My rig:
Capture d'Ć©cran_20230528_204809

My game constantly crash i got every error type (3001/2001/9999 ETC) i canā€™t play and iā€™am tired of itā€¦
I resumed the game for 2 weeks and itā€™s a torture I had paid 60 ā‚¬ !
I get crashes that lock up my computer too

console-2023-05-28-18.46.06-4d038f30-1a30-4484-a9cf-dd6a196ca8be.log (8.7 MB)

console-2023-05-18-14.36.22-59e09d4d-e8bb-4436-a40d-f93e72994b3d.log (10.3 MB)

console-2023-05-18-18.31.48-bebbdb5a-719e-4d8c-a6c1-1996c0e17b9e.log (29.7 MB)

console-2023-05-19-14.11.36-e43237a5-ae70-4967-8489-7bfa60004df1.log (7.3 MB)

And many others ā€¦ i upload a video on Youtube too, where we see all the lags and crashs that i got in a single missionā€¦

This one after trying the experimental buildā€¦
console-2023-05-28-20.14.37-ed0a8b72-53bb-4192-b99d-2b73bb39bff4.log (3.4 MB)

This one when i just close the gameā€¦
console-2023-05-29-07.05.12-6c0cfcb6-dd23-444e-ad60-d8b95698e188.log (4.2 MB)

When i close the game my computer start to slow with bad performances, thx Darktide is a virus that i paid 60ā‚¬ ?

The experimental build is now mirroring the live build, meaning it is essentially redundant. We have now implemented an option within ā€˜Settingsā€™ ā†’ ā€˜Interfaceā€™ that allows you to disable Portrait Rendering, which we understand is a common cause of GPU-related crashes for some:

2 Likes

With the experimental branch I had zero crashes, now that the clients are merged I am once again crashing during gameplay.

The portraits are disabled through the option menu.

console-2023-06-02-10.25.03-46fce82c-f892-405f-8c91-4966562cad27.log (953.7 KB)

crash_dump-2023-06-02-10.25.03-46fce82c-f892-405f-8c91-4966562cad27.dmp (833.6 KB)

darktide_launcher.log (728.3 KB)

Thank you for letting us know. Iā€™m merging your post to make sure @FatsharkPdr has visibility of it.

itā€™s been a month since my game constantly crashes every minutes when the game wasnā€™t working on release it was perfectly fine for me and now iā€™m the only one that canā€™t play the game anymore can i get any help ?

I already uninstall to install 2 times, i fixed the files too and i also tried to lower the setting as lower as i can but nothing works.

GUID: 7e8189db-eecc-486f-b7cd-0a24c5d75ae4
Log File:
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thatā€™s the error i get everytime.

And when i lower the settings here is the other error i get.

GUID: ed42615a-c2c7-415a-aedd-7319e0714de9
Log File:
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Crashes either on hitting ā€œplayā€ or at character selection screen. Thats as far as Iā€™ve been able to go. Got Ryzen 7, RTX 2070 Super in case its usefull info.

GUID: 852027ee-0d78-473c-93d0-2df13e901fcb
Log File:
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After solving the AMD Crashes since last update the same problem comes back for me. Can not log in. Game crashes after log in. From the first hour after i had bought the game. i have crash porbs.
GUID: 534ba32f-a4e9-46e0-9f49-ed5be215f204
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GUID: 0ff7b590-5fef-4274-9075-08225a5a85c6
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same for me. cant play anymore. it is no fun.

Still canā€™t play, assuming itā€™s due to my older GPU but I was able to play before the 31st update and the game says Iā€™m capable of running it during set up, so.

AMD Radeon R9 200 Series

GUID: 27118852-c08e-4341-9bc8-52526384d429
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Been crashing, was good before?
GUID: 6b8dd4e6-2e50-444a-8f05-2ff59374c354
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Idk if this is gonna help anyone but here it is:
I have experienced crashing since the game launch till now. But somehow after tweaking my system, I havenā€™t experience crash anymore.
Hereā€™s what changes:
*Set Windows 10 power plan to Ultimate power plan.
*Set nvidia control panel > manage 3d setting > program specific > darktide: power management - preferred maximum performance.
*Nvidia 528.49 driver version.

TL:DR Read above. Long answer: continue reading

Background:
Latest Nvidia driver is full of bug, particularly long standing DPC latency affecting everyone. However, newer driver version from 53x.xx has been worse. I have been using video interpolation software using specifically tensor core of nvidia and since using driver 53x.xx, I have a lot of dropped frames. Since then, I haven been going to forum to forum and discover that nvidia driver has full of bug. Latest community reported stable driver is 528.49. And since using 528.49 driver version, I have no dropped frames anymore.

The reason behind windows ultimate power plan + preferred maximum performance specific progran nvidia control panel is because DPC Latency problem that has been going on and also to prevent core parking since core parking can have detrimental effect of latency spikes in games. Also, if you have access to c-state setting in bios, disable c1e-state. Darktide is demanding game. This setting is responsible for core parking which translate to latency spikes in your PC

After 3 #10 patch updates, 5 reinstalling of the game, starting it normal/experimental mod, instaling the all the new nvidia drivers for my GTX960 i still canā€™t play with the game because of the startup crashes. Iā€™m still geting these error messages. Pleas fix this issue. Some of us canā€™t play the game after the #10th patch itā€™s been 20 days!

GUID: 7dd6844d-eb55-433e-990c-a47c2019f2c3
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Crashing since release and this is unacceptable. The game is unplayable for over six months and playing with 1 worker thread is a terrible ā€œsolutionā€ but the only one that works. Experimental branch, GPU drivers or anything else did not help.

The GPU doesnā€™t matter since I have these crashes on 7900 XTX, MSI 4070 Ti, and GIGABYTE 4070 Ti.

EDIT: Nevermind just had crash before the end of a match with CPU threads reduced to 1.

GUID: 4a56b0d6-0d9e-4ff8-ab66-1fa2a3d2c2f7
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GUID: a0b2c628-a528-4679-b08b-475c4da62ea5
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crashing at random, usually once per mission

GUID: c10ff92a-9f7f-4c08-b791-14d5bb26c70f
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2nd crash in another game

I crashed 4 time in a single match.

GUID: 10356735-e529-425f-abbd-980afcf0c87a
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hey. i have rx6800xt and 5800x cpu (had 3600 before). 0 crashes on my end.

thing that comes to my mind is memory settings, i had issues with that too on other games, dailing down a notch helped. friend of mine had perpetual crashes, all due to too high memory timings as well.

if you guys also get less crashes on lower thread count, that is also inline with memory stability related issues (more threads, more memory access requests).

other thing could be psu not being able to deliver stable voltage. try dialing down cpuā€™s pbo and wattage of gpu to test if its related. enabling vsync, should reduce power usage as well. hence can be used as power limitter too for testing period