KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors

Warhammer 40,000: Darktide Technical Support
1647

This worked for me as well.
You’ll still get a couple of crashes a week though

1648

i tried this too but with no effect…

1649

Since Beta, I have had a relatively stable experience. After updating to windows 11, I have been crashing several times a day.
I have verified my game file integrity (and have also just completely reinstalled the game)
I have verified my windows download files and made sure windows is updated.
I have checked my gpu drivers and reinstalled them to be sure.
I have given both easy anti cheat and darktide exclusions in windows defender.
I have disabled DLSS, Ray Tracing, and other cumbersome modes.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
crash_dump-2022-11-17-22.10.12-218aa143-63a1-4fd6-b279-ef3b383c50fb.dmp (970.4 KB)
crash_dump-2022-11-18-23.29.26-4316d222-a449-4bc2-8989-39f3f42b9907.dmp (943.8 KB)
crash_dump-2022-11-18-23.32.09-210965ba-dff2-4eb1-8879-2e5b08d1db51.dmp (977.6 KB)
crash_dump-2022-11-19-23.07.04-7a344865-c067-4c97-ad12-561397f1e0e1.dmp (955.5 KB)

Error Displayed (If Applicable):

  • nvlddmkm cannot be found
  • 0xc0000005

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

Any mission, any time and now at the Mourningstar as well. They happen without reason; sometimes every other match and sometimes 5 times in one.

Mission Name (If Applicable):
all

Platform:
[Steam/Microsoft Store]
steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
frequently, all times of the day.

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Often

Upload Console Log:
console-2022-11-17-18.18.08-7fd82ce8-cc8f-4a94-a803-534ce23fa708.log (627.6 KB)
console-2022-11-17-19.55.41-fab1d2d4-1ca1-4b94-9da7-2027e06f9ee5.log (126.8 KB)
console-2022-11-17-20.03.59-acc9ffc6-634c-48a0-8931-fd6da61ebbba.log (604.5 KB)
console-2022-11-17-22.10.12-218aa143-63a1-4fd6-b279-ef3b383c50fb.log (155.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (667.9 KB)

1650

Better off scouring KNOWN ISSUE: Crashing at Random, Due to GPU-Related Errors , including the dev posts that have some obscure switches to try.

But yeah Win11 issues, especially before the last 2 patches were BRUTAL. What helped me after the last 2 updates is running in borderless windowed and Experimental (beta) branch. I left DLSS on, but updated DLL to 2.5.1 (doubt it matters); RT introduces instability.

1651

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Issue Description:
it crashed when i started my first mission and now crashes always when i try to start the game

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: 17b04819-80e6-4524-892b-0b70e661ced1
Log File:
Info Type:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. atart the launcher
  2. clic on start the game
  3. Crash

Platform:
steam

Player ID:
[Steam ID 76561198098511033

Approx. Time of Issue & Timezone:
[01.12.2023 1145

Reproduction Rate:
Constant (100%)

game data seems not to be corrupted as steam cant find faulty data

1652

The game still crashes a majority of times on map loadup. If I had to hazard a guess, it has something to do with having two screens. Everyone i speak to who has the same problem, has two screens as the common denominator. Should be noted that it’s not a ‘random’ crash, it’s very specifically on map loadup.

GUID: 0af14208-1907-4fdd-94d6-7a9b91c5b1d9
Log File:
Info Type:

GUID: 682f8a60-55be-4239-a8eb-a387209fffd7
Log File:
Info Type:

GUID: d302da0d-0dfa-419e-a53d-77604ae07241
Log File:
Info Type:

GUID: 5950407c-d005-4894-a67d-bd54751b5569
Log File:
Info Type:

GUID: 9edb7de2-8a04-4c57-855a-de54ce17e966
Log File:
Info Type:

GUID: 3f99e70c-083a-4126-825f-4ab90bbc2e56
Log File:
Info Type:

GUID: c3010266-9a18-4c60-8501-db816a632c16
Log File:
Info Type:

GUID: 772369d6-fd14-437f-86fb-6c52d493d4ba
Log File:
Info Type:

GUID: 6dd7ba59-8f0e-49be-9ceb-ba6add1f3ce0
Log File:
Info Type:

GUID: 0b3f93a6-9aca-45b6-8ace-498ca393d1a6
Log File:
Info Type:

1653

The game is hypersensitive to hardware and overclocking, surprisingly more so than Metro Exodus was. I undervolt both my 3080 and 5600x, and the effect is quickly noticeable on how quickly Darktide crashes. On the 5600x the computer will black screen and restart (Even if Prime95 just ran for the past hour with no errors). For the 3080 it will toss a nvlddmkm error (other rt and non-rt games still running fine).

The takeaway, if any, Darktide absolutely pounds your hardware.

1654

amd ryzen 7
32gbs ram
nvidia 3090 supreme
win 10 now

have not downloaded cpu-z or other software yet

Computer crashed as of 1/12/23 blue screen, had sensitive info still on PC as well as documents didn’t want to lose so no resetting till now, did usual saved data and reset.

win 11 → win 10 solved my issues and can run all 13 threads without crashing.

played 6 hours in the past two days of this post and didn’t crash.

1655

“The takeaway, if any, Darktide absolutely pounds your hardware.”

I notice that too, the more it crashes.

I noticed with my Raedeon RX 580 that it just cannot keep up with the game. It stutters and it lags and the moment a big stutter comes, you know that a crash is incoming.

I also noticed it crashes when:

  • Horde starts charging in
  • When you shoot someone at close blank range at a certain place and with a certain number of directional inputs.
  • When loading the main mission hub
    -When loading the mission
  • Video game scences such as the intro scence or scence after the mission.

In all of those I notice that the graphics don’t load well, there is a huge delay in loading the textures and when they do load, it all happens in a very chaotic fasion

I test it today again and it is all crashes again and again.

For anyone at Fatshark, who might or might not read this. Can you test out if these crashes can be repeated with the following list of hardware and software:

AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz
Radeon RX 580
16 GB RAM
Windows 10
AMD adrenalin edition 22.11.2

1656

Are you on an SSD/NVME, or spinny disk?

Are you sure you’re not running out of memory and swapping. 16 GB is enough for the game, windows, and not much else.

Have you tried the beta branch?

1657

I can’t speak for Alphanoob99 but I have the following and have experienced crashes since the beta. (They’re better recently, and more so the experimental branch. But still occur.) My crashes are as he describes his, but sometimes they even occur on the Morningstar. Maybe when someone is loading in, I can’t really say.

Ryzen 5800x
Asus 3080
1Tb SN550 NVMe (OS and game drive)
32 GB RAM
Windows 10

1658

Yeah Exodus did NOT like any fiddling, I bring it up as an example to troubleshoot without any OC/UV.

FWIW though, after the last 2 patched+beta branch stability has dramatically improved for me; clearly hey had severe issues to plug.

Interestingly I can actually apply my 0.9 v undervolt profile now in DT and not see a diff, though I’m playing it safe and keeping it at default vCore curve.

1659

I was asking if they had tried the beta branch that was made available a week or 2 ago. I am much more stable with it. If not, search this thread for ‘beta’.

1660

Issue Description
Constant crashes after a few minutes of gameplay

Crash Report (If Applicable):
GUID: 6abd7ddf-4836-4c8a-a720-3145f0029b0c
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:

1.Start any mission
2. Just play the game, nothing particular seems to trigger it
3. Crash
4. Feed bad

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Steam ID is locked down

Approx. Time of Issue & Timezone:
[01/13/2023, 13:12] [MT]

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2023-01-13-20.07.05-6abd7ddf-4836-4c8a-a720-3145f0029b0c.log (110.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (397.0 KB)

Additional notes:
System has new memory and it passes a full memtest86 run of 4 passes
Last crash the game and anticheat were both in my AV exclude
Video card is not overlocked, and system is not heating up
No other applications or games are having any issues

1661

I am crashing even more than usual with the experimental build. But it seems to run at higher fps.

Weird.

1662

1.5 months of the game crashing frequently, nice
you guys clearly don’t care about making functional software
you guys should get sued for selling a defective product

2 Likes
1663

So after i reverted back to Windows 10, the crashing mostly stopped for a week. As time went on, it gradually got worse and is now crashing every game again.

I hope others take the same stance as me when i say, i will no longer be supporting Fatshark in the future until they get their act together.

If i was as incompetent at my job as these devs are, i would of been fired a long time ago.

1 Like
1664

Issue Description:

Crash Report (If Applicable):
N/A. Sorry. The crash usually happens JUST after entering the map, after the loading screen, where you sit in the aircraft.

Error Displayed (If Applicable):
N/A.

Steps to Reproduce:

  1. Load into any map
  2. Enjoy the loading screen, sitting there with your group
  3. Loading into the map, it hangs for a second and then crashes.

Platform:
Steam

Player ID:
bluntwraaaap

Approx. Time of Issue & Timezone:
Happens every day

Reproduction Rate:
Somewhere between common and often (50-75% of the time)

Console Log: (last few days)

Crash Dumps: (last few days)

user_settings.config

darktide_launcher.log

1665

Issue Description:
Game crashed upon loading into Mourning Star.
Graphics settings reduced well below default.

of threads reduced from 21 to 12.

Crash Report (If Applicable):
GUID: 9d612739-60da-40d8-99b8-61365a22e29e
Log File:
Info Type:

Error Displayed (If Applicable):
N/A

Steps to Reproduce:

  1. Start Game.
  2. Hold Space to skip company credits.
  3. Hold Space to skip opening Trailer.
  4. Click “Play”.
  5. game crashes as soon as you arrive at lobby.

Mission Name (If Applicable):
N/A

Platform:
Steam

Player ID:
prysmatik_

Approx. Time of Issue & Timezone:
01/15/2023 7:45pm EST

Reproduction Rate:
Constant. (although sometimes waits until I’m in mission)

Upload Supporting Evidence:
Available upon request.

Upload Console Log:
https://pastebin.com/2H8st7Y5

Upload darktide_launcher.log:
https://pastebin.com/zYtPwqmt

1666

Thank you for your $69 :rofl: