KNOWN ISSUE: Backend Error

Hi my game doesnt load past “processing inquisitorial clearance” at all the last couple weeks
i have verified and repaired the files, ran as administrator and even uninstalled. none of the mentioned above fixed this issue.
i have it on gamepass and my name on gamepass is

fatherflair#6211

please help!

Issue Description:
Backend Error: Error Signing in

Your Region & Name of ISP:
Pacific Northwest USA, Comcast

Name of Anti-Virus/Firewall Being Used:
Norton

Platform:
Steam

Player ID:
I Sell N00ses

[PC] Upload Console Log:
console-2024-01-28-19.33.44-1b653a0e-8a3f-44ec-aa98-1f23e42a2100.log (24.7 KB)

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

when I boot up the game and skip to the title card, I click to continue and get backend error, please help, I miss playing this game.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-01-29-06.01.17-8a6eccbc-026b-414d-b49b-3e341191a1c3.log (22.2 KB)
darktide_launcher.log (196 KB)

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

1.Launch game from steam.
2.Press play from launcher
3.Press “space” to log in.
4.Got backend error at “processing inquisitorial clearance”

Also whenever try to log into session I noticed steam lost conection but internet works normally.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

F4llc0n
console-2024-01-26-17.58.56-36aae129-8e47-4d18-8317-955e16681644.log (40.3 KB)

EDIT;Look like it back to normal for now.

I’ve now tried every fix recommended for backend error, none of them has worked.

Issue Description: When pressing space at the flash menu it loads the inquisitorial clearance but instantly gives the backend error login failed. Sometimes it freezes and crashes.

Your Region & Name of ISP: Region - Europe ISP - NOS

Name of Anti-Virus/Firewall Being Used: Kaspersky

Platform: Steam

Player ID: Steam Community :: Shikai

[PC] Upload Console Log:
darktide_launcher.log (241.5 KB)

If possible, notify me if its fixed. Thank you in advance.

Ive tried everything and youtubed somethings to and did all 12 steps and I still cant play Ive gotten the backend error for about 5 days

console-2024-05-10-01.31.43-dec039dc-f209-4258-b1b3-b190eaa46554.log (36.4 KB)

2 posts were merged into an existing topic: KNOWN ISSUE: Backend Error After Skulls Update, Possibly Impacting All GeForce Now Players

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

i keep getting nothing but backend error when i play. my internet is fine, i’ve had this problem over and over again. even when i’m not getting backend errors, i still usually can’t get into games because of the 3013’s i’ve been getting.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

Issue Type (Required):

Launcher

Issue Description (Required):

When I load up Warhammer 40k Darktide on steam, after I press space, the game loads for a while and then I get an error that says: “Backend Error, Error Signing in.” And I can’t get past loading screen. I need help please, I was away for 2 months and I desperately want to play this game. but I can’t. Can someone help me solve this issue? Please

Issue Description: I get a “Backend Error” everytime I attempt to load up darktide, unable to even connect to character selection screen. I was using steam version a few days ago and no issues, now that I am on pc gamepass I cant even open it.

Your Region & Name of ISP: CST and AT&T

Name of Anti-Virus/Firewall Being Used: Windows Defender

Platform: Microsoft store

Player ID: PatchSnaggy

[PC] Upload Console Log:

console-2024-09-14-04.21.59-749c72dc-0422-4bc0-a810-33afdb9c1574.log (30.3 KB)

Issue Description:
Unable to get past splash screen, game opens and gives this error, rendering the game completely unplayable. This is a new problem as well, and it did not start occurring until I tried to launch it after recent updates.

Your Region & Name of ISP:
NA East, Comcast Xfinity

Name of Anti-Virus/Firewall Being Used:
Windows Defender

Platform:
Steam

Player ID:

[PC] Upload Console Log:
console-2024-09-15-12.31.00-5dd30598-f915-4ace-8c53-1820f7ab453f.log (138.6 KB)

Issue Description: Backend error, cannot log in

Your Region & Name of ISP: Comcast Xfinity Oregon

Name of Anti-Virus/Firewall Being Used: Windows Defender

Platform:
Steam

Player ID: jungfreud

[PC] Upload Console Log:
console-2024-09-27-16.06.17-ba823cae-87a1-4cd1-aed8-a39908e52eba.log (30.2 KB)

Issue Description:
Update on replied post: issue was resolved after Unlocked and Loaded was released, however after the release of Hotfix #48, the issue reappeared and I am again unable to play

Your Region & Name of ISP:
NA East, Comcast Xfinity

Name of Anti-Virus/Firewall Being Used:
Windows Defender

Platform:
Steam

Player ID:

ttps://steamcommunity.com/id/jackel2341/

[PC] Upload Console Log:
console-2024-09-28-01.37.40-b800ff53-fcb1-41fd-8a27-3cc046f3a7a1.log (25.0 KB)

Issue Description:
I get Backend Error and/or Error 4001 very often at mission ending, and only there. It kicks me back to character selection and does not give me rewards (at least not immediately, and unsure about emperor’s gift)
Your Region & Name of ISP:
Germany, Vodafone
Name of Anti-Virus/Firewall Being Used:
Windows Defender
Platform:
Steam

Player ID:

[PC] Upload Console Log:
console-2024-10-11-17.04.57-6a99e336-6bd6-415d-bdf8-3e5ce57a25ec.log (786.3 KB)

Issue Description:
When I load up Warhammer 40k Darktide on steam, after I press space, the game loads for a while and then I get an error that says: “Backend Error, Error Signing in.” . This is a new problem as well, and it did not start occurring until I tried to launch it after recent updates.

Name of Anti-Virus/Firewall Being Used:
Windows Defender

Platform:
Steam

Player ID:

Posting in this thread. 754 hours played, only recently been getting this error.

Error happens immediately.

Region : Russia
Platform: Steam
Name of Anti-Virus/Firewall Being Used : not use
Player ID: Steam Community :: LolanForEver
instant error

console-2025-01-01-20.26.29-c95da915-6b4e-4466-80d7-6fd95a9bd834.log (2.1 MB)
darktide_launcher.log (1019.4 KB)

Been getting the error for last week or so, on every launch.

Region: Russia
Anti-virus: just windows defender, rules allowed
Platform: Steam
Profile ID: Steam Community :: IgRA

Attempted: connecting to phone hotspot; connecting to mobile VPN through proxy (selected location Rome), the only way at this time to make VPN work. Disabled all mods and unpatched the game to not load mods; verified files integrity.

darktide_launcher.log (753.5 KB)
console-2025-04-22-13.30.46-ab8d2fea-6de4-4ec3-94ad-0ba9c8c4ccfa.log (34.5 KB)