# KNOWN ISSUE: Backend Error

**URL:** <https://forums.fatsharkgames.com/t/known-issue-backend-error/55175>\
**Category:** Technical Support\
**Tags:** devpost\
**Created:** [November 17, 2022, 4:12pm UTC](https://forums.fatsharkgames.com/t/known-issue-backend-error/55175 "2022-11-17T16:12:01Z")\
**Posts on this page:** 1\
**Showing post:** 507

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [May 26, 2023, 3:31pm UTC](https://forums.fatsharkgames.com/t/known-issue-backend-error/55175/507 "2023-05-26T15:31:21Z")

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If you are using the ISP CenturyLink or Verizon, or located in the Midwest and experiencing this error, please see:

> [@KNOWN ISSUE: Backend Error Affecting CenturyLink & Verizon ISP Users](https://forums.fatsharkgames.com/t/backend-error-affecting-centurylink-verizon-isp-users/79904):
>
> UPDATE 23/05 UPDATE 26/05 UPDATE 26/05 UPDATE 26/05 We are aware of and looking in to reports of players using Verizon and CenturyLink ISP that are unable to log in and are encountering “Backend Error - Error Signing In”. We have identified that these two ISP’s and players based in Midwest US appear to be most commonly affected. However, the issue may extend to players in other regions, and possibly other ISP. Please help us out by including the information listed below in your repor…

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_[View the full topic](https://forums.fatsharkgames.com/t/known-issue-backend-error/55175)._