KNOWN ISSUE: Armory Exchange Flickering/Refreshing/Appearing Blank, Unable to Purchase, Or Displaying Only 2 Items

I also had the same thing just now. Restarted the game and it was fine.

happened to me and my friend as well, I just waited few minutes then went in the shop and it was working again

For Fatshark, it seems to happen during the shop refresh when the timer runs out. There is a several minute delay to refresh the items, and it’s empty in the meantime.

You can also restart the game entirely to force refresh on the armory restock.

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Navigate to the medical station before Burnside
  3. Crouch-slide into the dumpster next to the blue and white Tertium sign
  4. Get stuck

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


The Shop very often (~50%) of the time will only spawn two, overleveled curios and no weapons for sale. This issue has so far only affected my veteran

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Veteran
  2. Attempt to shop

Platform:
[Steam

Player ID:
(Steam Community :: Abu Hajaar)

Approx. Time of Issue & Timezone:
11/21-11/22

Reproduction Rate:
Common (<50%) - Often (<75%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:
console-2022-11-23-04.02.33-dd927288-159b-40fc-a7a2-cf1f98419258.log (58.4 KB)

Issue Description:
Since this morning, every refresh of the armoury exchange have only shown 2 items, both requiring levels higher than my current one. The two items change at each refresh, but I never got more than two items showing at a time.

Steps to Reproduce:
I’ve been level 17 and 18, playing psyker, didn’t do anything particular with the lobby or during missions as far as I know. Sorry, I really don’t know what could have caused this.

Mission Name (If Applicable):
Main lobby

Platform:
PC, Steam

Player ID:
Gabartas

Approx. Time of Issue & Timezone:
22/11/2022 from 10AM Paris, France to 14PM

Reproduction Rate:
100% for all this morning

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-22-13.24.52-23e8e819-e0df-49d0-8bfd-b3423647e1d5.log (42.0 KB)

Upload darktide_launcher.log:
darktide_launcher.log (558.1 KB)

Hope you can find a solution. Thank you for your great games.

Some people have managed to fix this by turning off and then turning on automatic time in Windows and then telling windows to Sync the time

Others have had luck re-installing the game.

Unfortunately neither worked for me but you might get lucky!

Issue Description:
Since today I only have two items available for sell simultaneously at the weapons shop

Steps to Reproduce:

  1. Go to the weapons shop
  2. Only two items are available

Platform:
Steam

Player ID:
AceShiro | FR

Approx. Time of Issue & Timezone:
11/22/2022, 10:11PM - UTC+1

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-22-21.02.39-23b01091-5a89-497b-9b7d-76793517ab62.log (58.6 KB)

Upload darktide_launcher.log:
darktide_launcher.log (299.2 KB)

Same here

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.


Issue Description:

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Load into Mourningstar
  2. Open shop

Mission Name (If Applicable):
None

Platform:
Steam

Player ID:
swwu

Approx. Time of Issue & Timezone:
11/24/2022 PST

Reproduction Rate:
Constant (100%), but only on my Zealot

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-17-18.47.21-415cd4dd-d18c-4e63-adbe-0be95b6b0ec8.log (404.4 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (744.4 KB)

Issue Description:

Right now it seems to me that the store is bugged for more than one character. Whatever character you first log in on will have a fully functional store, but if you swap to a second character, that character’s store will only have 2 available items to buy, and any character after that won’t have any items at all. This seems to be effective after a store reset specifically.

Steps to Reproduce:

  1. Log into any character and check the store.
  2. Wait for the hour change and store reset.
  3. Log onto a second character and check store.
  4. Log onto a third character and check store.

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
24/11/2022

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Showing my Ogryn shop that I first logged in on.

Psyker shop as second character with only two items.

Empty Veteran shop.

Upload Console Log:
console-2022-11-24-11.10.50-fccc2f2d-9e78-4119-b0c5-4f60b28b1ef6.log (408.7 KB)

Upload darktide_launcher.log:
darktide_launcher.log (496.8 KB)