KNOWN ISSUE: Armory Exchange Flickering/Refreshing/Appearing Blank, Unable to Purchase, Or Displaying Only 2 Items

Just gonna ad to another topic like that had the same issue before & on another day it was back to normal armory.

today again got 2 items in shop…sadly.

Apro time & date : 22.11.2022 somewhere around ~01:00
[but cant say for sure as i changed to ogryn account to check if it also affected other characters & it was not ;then stayed playing him for a bit.]

My friend and I have been having this issue too. More than a few empty shops as well.

Issue Description:
The Armory Exchange store only shows 2 items at a time, both of which are above my current level at the time of the store refreshing - e.g. at character level 18 the only items available to purchase shortly after a store refresh are one level 19 item and one level 20 item.

This issue has been consistent for at least 3 store refreshes. Prior to this issue a much larger number of items was available on each refresh, with most items been of my current level.

Steps to Reproduce:

  1. Navigate to and view the Armory Exchange store.
  2. Observe that only 2 items are available.
  3. Wait for store refresh.
  4. Observe that only 2 (new) items are available.

Mission Name (If Applicable):
N/A

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
11/21/2022, 23:00 GMT

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-21-20.20.03-c4f4d24c-a1f1-4652-83c4-015d8d3f29e8.log (716.3 KB)

Upload darktide_launcher.log:
darktide_launcher.log (211.4 KB)

Don’t have my log or screenshot on hand, but I’ve been getting just 2 weapon selections available per refresh from about level 19-24. I can view and purchase from the 2 weapon selections each time if I want. Time has been synced multiple times. No difference after the most recent update.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
in the shop i can only buy two item instead of a lot of more. And whenever I use the “By Preciousness” in the lower left corner, the game will crash directly, im playing veteran. And for my other character its fine, the shops shows around 10 items.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

whenever I use the “sort by Rarity” in the lower left corner(armory exchange), the game will crash directly

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Blue/Sign In
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
11/22/2022, 23:46PM Eastern Time

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
constant
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (553.9 KB)
    console-2022-11-23-04.46.47-be89c133-afd9-4a5e-9825-dae5506b4e86.log (63.3 KB)

The original issue of the Armory appearing blank and in a constant state of refreshing should now be resolved.

Soon, the issue of only 2 items being displayed will also be addressed in a backend patch.

Edit: I messed up. The update only addressed the issue of the Armory being in a constant state of refresh, and not it appearing blank. This, and the issue of only 2 items being displayed, is due to be resolved in an upcoming patch.

1 Like

Armory Exchange is empty, all of a sudden!

  1. Start game
  2. Log in as my Veteran (currently Lv.7)
  3. Run over to the Armory Exchange and click in
  4. Armory is just blank

Location: Morningstar

Platform: Steam

Player ID: Steam ID: Rokn42o

Approx. Time of Issue & Timezone: 11/22/2022, 08:30PM [EST]

Reproduction Rate: Constant (100%) - I tried restarting game, changing Operatives etc.

Upload Supporting Evidence:

Upload Console Log:
console-2022-11-23-00.17.46-813cff86-d316-46ac-99b2-d5ab7f2ed2ac.log (235.0 KB)
console-2022-11-23-01.07.27-4e5f7ab5-c4ba-4f3c-a8d2-b6cf7d8b507b.log (191.2 KB)

Upload darktide_launcher.log:
darktide_launcher.log (190.4 KB)

UPDATE - I saw a single Lasgun in the Armory before I called it for the night. I couldn’t even get it tho cuz it req Lv.10

Still seems like a bug… previously there was at least 15 items in the Armory.

It repopulates after the next refresh, I believe, or maybe some time before that. It’s only empty or limited in options when you first enter the game, afaik.

Nah I logged in the next morning and waited around and its still empty.
Others in the Morningstar reporting the same thing.

I did a mission, came back and it was populated… not that it can be tested now since the servers are down, maybe something will change today.


Store is blank, time and date have always been set to automatic.

Worked fine a few hours ago.

I’ve only just logged in, I also always check the store after just logging in, never had this issue before.

Items are missing from both of the shopkeepers menus



darktide_launcher.log (710.2 KB)

Store was still blank just now and once again I have 2 items after the refresh. FatsharkJulia, the fix for blank stores did not work.

2 items AGAIN. Seems to have gotten worse over the beta’s time. Push out a hotfix for it ASAP when you find the issue. How am I suppose to build up better weapons when I can’t get a full shop, the Emperor Gift is a complete joke, and there’s no crafting in the game yet?

console-2022-11-24-04.06.38-f44b2e41-f9c7-4b01-a155-f6a0fc44e93d.log (368.6 KB)

darktide_launcher.log (276.3 KB)

After a disconnect the armoury had nothing in inventory.

1 Like

I also have this issue, or a similar one anyway. One of my characters has two items in the armoury both of which require a higher level than my character and the other one just has a regular inventory. I cannot increase character progression without the armoury. Please help me.

1 Like

Have the same issue with one of my characters. Only 2 items in the armory that are both too high level for me to equip.

Just a note, you can still buy them, even through they are higher level than what you can equip

My psyker’s Armoury only has two items in the store, every other class has a normal Armoury.