# Issue with Launcher/Easy Anti Cheat \[SOLVED\] **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [August 9, 2019, 8:04pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938 "2019-08-09T20:04:12Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Fatshark\_Hedge](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatshark_hedge/32/53965_2.png) [@Fatshark\_Hedge](https://forums.fatsharkgames.com/u/Fatshark_Hedge)\ **Post date:** [August 16, 2019, 9:24am UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/42 "2019-08-16T09:24:05Z")
We are still investigating, big time, it’s our highest priority. Which anti-virus are you folks using? ---
**Author:** ![HonJoeDa](https://avatars.discourse-cdn.com/v4/letter/h/8491ac/32.png) [@HonJoeDa](https://forums.fatsharkgames.com/u/HonJoeDa)\ **Post date:** [August 16, 2019, 10:01am UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/43 "2019-08-16T10:01:07Z")
i had this game for 5 days, its been broken for 6, like with all the other “possible issues” there is nothing wrong with my pc, no faults in your Gimp test, i use BullGuard Wich has never given me problems in the 12 years ive been using it. ive been checking this post every single day since the game stopped working, to find the community managers to keep asking, every second day, what my pc software is, that it might be it aso. i will still check this every day, even tho im loosing hope at this point. and i even just bought the game for my friend on midweek madness sale. ---
**Author:** ![apoltorian](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/apoltorian/32/22383_2.png) [@apoltorian](https://forums.fatsharkgames.com/u/apoltorian)\ **Post date:** [August 16, 2019, 11:44am UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/44 "2019-08-16T11:44:43Z")
Regarding the anti-virus questions: I use bullguard and checked if it was blocking vermintide and it didn’t. I also closed it down while running steam and the game. I’ve noticed several people mentioned having brand new computers. So do I. Don’t know if there is anything there to look into. ---
**Author:** ![Argeine](https://avatars.discourse-cdn.com/v4/letter/a/58956e/32.png) [@Argeine](https://forums.fatsharkgames.com/u/Argeine)\ **Post date:** [August 16, 2019, 12:19pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/46 "2019-08-16T12:19:18Z")
A pattern forms. I too have bullgard. ---
**Author:** ![Fatshark\_Hedge](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatshark_hedge/32/53965_2.png) [@Fatshark\_Hedge](https://forums.fatsharkgames.com/u/Fatshark_Hedge)\ **Post date:** [August 16, 2019, 12:31pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/47 "2019-08-16T12:31:37Z")
Indeed, a very suspicious pattern. We’re checking it out. ---
**Author:** ![Tom\_PEW](https://avatars.discourse-cdn.com/v4/letter/t/ecd19e/32.png) [@Tom\_PEW](https://forums.fatsharkgames.com/u/Tom_PEW)\ **Post date:** [August 16, 2019, 1:07pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/48 "2019-08-16T13:07:06Z")
I also have BullGuard - definitely a pattern! ---
**Author:** ![SmokerT69](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/smokert69/32/19655_2.png) [@SmokerT69](https://forums.fatsharkgames.com/u/SmokerT69)\ **Post date:** [August 16, 2019, 1:13pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/49 "2019-08-16T13:13:34Z")
No idea what BullGuard is. It’s a virus protection? Try disabling/uninstalling it and then launching the game? ---
**Author:** ![apoltorian](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/apoltorian/32/22383_2.png) [@apoltorian](https://forums.fatsharkgames.com/u/apoltorian)\ **Post date:** [August 16, 2019, 1:22pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/51 "2019-08-16T13:22:25Z")
I have uninstalled bullguard and Vermintide launches now. It is a workaround till rhe problems gets fixes. Used bullguard for years while gaming and it’s the best anti-virus I have tried. No problems with other games at all. ---
**Author:** ![HonJoeDa](https://avatars.discourse-cdn.com/v4/letter/h/8491ac/32.png) [@HonJoeDa](https://forums.fatsharkgames.com/u/HonJoeDa)\ **Post date:** [August 16, 2019, 1:25pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/52 "2019-08-16T13:25:20Z")
this makes absolutely no sense, since i have multiple friends who run bullguard aswell, who never had any problems? ---
**Author:** ![HonJoeDa](https://avatars.discourse-cdn.com/v4/letter/h/8491ac/32.png) [@HonJoeDa](https://forums.fatsharkgames.com/u/HonJoeDa)\ **Post date:** [August 16, 2019, 1:29pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/53 "2019-08-16T13:29:54Z")
ok, so oddly enough, worked for me by just deactivating my antivirus in bullguard… why bullguard is seeing vermintide2.exe as a threat i dont know, i have never in my full spand of having bullguard had any similar problems edit: only got these problems back when i had my old pc, when i cracked games and used trainers, its similar acts from bullgurd, seems odd its detecting a problem with vermintide2, after i already have been able to play the game aswell ---
**Author:** ![apoltorian](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/apoltorian/32/22383_2.png) [@apoltorian](https://forums.fatsharkgames.com/u/apoltorian)\ **Post date:** [August 16, 2019, 1:45pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/54 "2019-08-16T13:45:31Z")
I think it is the other way around. Vermintides anti-cheat system might be detecting Bullguard as a problem. ---
**Author:** ![BreggTheEgg](https://avatars.discourse-cdn.com/v4/letter/b/ce73a5/32.png) [@BreggTheEgg](https://forums.fatsharkgames.com/u/BreggTheEgg)\ **Post date:** [August 16, 2019, 1:53pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/55 "2019-08-16T13:53:46Z")
I’m also using BullGuard, but so is another friend of mine who has no problems. ---
**Author:** ![Tom\_PEW](https://avatars.discourse-cdn.com/v4/letter/t/ecd19e/32.png) [@Tom\_PEW](https://forums.fatsharkgames.com/u/Tom_PEW)\ **Post date:** [August 16, 2019, 1:54pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/56 "2019-08-16T13:54:16Z")
I tried both running a scan with BullGuard over my C Drive (with no issues found) and tried disabling BullGuard then running Vermintide 2, with no effect - same issue came up. ---
**Author:** ![Fatshark\_Hedge](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatshark_hedge/32/53965_2.png) [@Fatshark\_Hedge](https://forums.fatsharkgames.com/u/Fatshark_Hedge)\ **Post date:** [August 16, 2019, 1:55pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/57 "2019-08-16T13:55:38Z")
Anti-Virus learns from the past, and evolves during it’s time on a PC. It could be something has changed that has triggered Bullguard. I’ve just installed BullGuard myself and have no troubles launching the game, but it certainly seems the pattern cannot be ignored all the same. Users are experiencing some success with BullGuard disabled, so it’s a lead - and we’re running with it. News soon I hope. 🙂 ---
**Author:** ![Empyrean](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/empyrean/32/22505_2.png) [@Empyrean](https://forums.fatsharkgames.com/u/Empyrean)\ **Post date:** [August 16, 2019, 2:34pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/58 "2019-08-16T14:34:11Z")
I also use Bullguard. I’ve experienced problems launching other games in the past (Overwatch) , and found that disabling it would then enable to game to launch. An uninstall and reinstall seemed to resolve the problem temporarily, it may be that EAC need to be whitelisted by Bullguard to resolve the problem. ---
**Author:** ![Tom\_PEW](https://avatars.discourse-cdn.com/v4/letter/t/ecd19e/32.png) [@Tom\_PEW](https://forums.fatsharkgames.com/u/Tom_PEW)\ **Post date:** [August 16, 2019, 2:51pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/59 "2019-08-16T14:51:16Z")
I seem to have solved the issue on my end with BullGuard: - Go to BullGuard settings - Antivirus -\> Advanced settings -\> Tuning - Tick the “Skip files/folders” -\> click the “files/folders” hyperlink to bring up a selection -\> I chose to exclude the whole Steam folder in my SSD That has allowed me to launch Vermintide 2 on Official Realm (no mods) multiple times now (as a test). If anything changes, I’ll be sure to mention it, but I’m pretty hopeful this is fully resolved! ---
**Author:** ![apoltorian](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/apoltorian/32/22383_2.png) [@apoltorian](https://forums.fatsharkgames.com/u/apoltorian)\ **Post date:** [August 16, 2019, 3:20pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/60 "2019-08-16T15:20:39Z")
Nice work, Tom\_PEW! Hope that solves it permanently. ---
**Author:** ![towly](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/towly/32/19188_2.png) [@towly](https://forums.fatsharkgames.com/u/towly)\ **Post date:** [August 16, 2019, 3:51pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/61 "2019-08-16T15:51:09Z")
yep this works, so if one wants to click the extra 5 times or so you can just exclude the vermintide exe´s instead that also does the trick ---
**Author:** ![HonJoeDa](https://avatars.discourse-cdn.com/v4/letter/h/8491ac/32.png) [@HonJoeDa](https://forums.fatsharkgames.com/u/HonJoeDa)\ **Post date:** [August 16, 2019, 4:32pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/62 "2019-08-16T16:32:38Z")
Well done mate, this can get us gaming untill stuff is worked out, much appreciated ---
**Author:** ![Chassy1832](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@Chassy1832](https://forums.fatsharkgames.com/u/Chassy1832)\ **Post date:** [August 16, 2019, 4:35pm UTC](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938/63 "2019-08-16T16:35:34Z")
I have the free version of “BullGaurd” internet security. and i guess Windows Defender asswell. [Previous page](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938.md?page=2) [Next page](https://forums.fatsharkgames.com/t/issue-with-launcher-easy-anti-cheat-solved/34938.md?page=4)