Intel ARC B580 not working well for this game

Issue Type (Required):

Performance

Issue Description (Required):

When playing the game with this card you get weird artifact squares on certain surfaces. This happens with or without upscaling.
It’s just a lot more visible without upscaling. Also increasing the upscaling to ultra quality seems to reduce the artifact frequency and visibilty somewhat. But it’s still very noticable.

Beyond that the card isn’t doing very well in combat either. The FPS tanks A LOT even if there are only a few enemies and hardly any effects active at all. Like 1-2 psyker bolts on a couple of enemies is enough to tank the FPS by 20-40 which is weird.

Here is a youtube clip I made with the artifact issues shown: https://youtu.be/nIPpunSnhcw

Also note that I used a geforce card before with this very same system and there were no rendering or performance issues then.

My PC:

Intel i7 14700K
64 GB DDR5 6Ghz RAM
ASRock Intel ARC B580 12GB OC
Samsung 990 Pro 2TB (M.2)
Latest Arc driver as of 2025-01-16 (32.0.101.6257)

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

What resolution are you playing at and what do the fps numbers look like? Once you put it on ultra quality I thought it looked pretty playable

Give DDU a go to fully clean all old drivers. Intel and Nvidia ones. Also AMD if you’ve historically had them. So all cleaned out.

Display Driver Uninstaller (DDU) download version 18.0.9.0

  • Suspend Bitlocker first (If you use)
  • Download drivers beforehand, but not install yet. (Intel ARC B580)
  • Unplug from internet to prevent windows pulling drivers from Microsoft first
  • Boot into safe mode.
  • use DDU to clean uninstall all GPU drivers
  • Boot back to normal mode.
  • Install driver you downloaded
  • Then plug back into internet.
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I’m using 2 monitors.

The one I’m gaming on is a 1440p@240hz monitor
The other one is just an 1080p@60hz monitor

I just tried all that. No difference what so ever unfortunately :confused:

Unless someone else has a B580 here and have it working, I’m thinking this must be some kind of incompatability with the B580

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Let me see if our developers have any recommendations for you.

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Dithering setting?
Same issue ? See Intel posts here:
Major artificating B580 - Intel Community

Starting with the dyson sphere program, I have narrowed this artifacting to the “Dithering” setting. Turning this on shows white squares around the screen that flicker in different places, which gets worse when VSync is enabled. Turning this setting off, the artifacting goes away. I do not know what Dithering is and will leave it off for the time being. See the png of the artifacting.
I think there was RMA talk in there.

Can’t find anything about any dithering setting, not in the game nor in intel graphics control panel. Also If memory serves, dithering is something used together with anti-aliasing and that is something I almost always disable because it tend to make games look very blurry.

I have most settings turned off for this game and it makes no difference what so ever. These artifacts are always present no matter what settings I change. They’re just either more or less visible, but always present.

Hello, I just want to chime in and say I am experiencing the exact same thing as Azravos, with the artifacting on certain surfaces within the game. Changing settings also does nothing to change it for me, and while the game is playable it can be very straining to look at as a result of the constant flickering of the artifacts. I had an AMD RX5700 prior to getting the Intel ARC B580, and did not run into this issue at all, so I am led to believe this is a problem exclusive to this card.

My PC:
msi B350 Tomahawk PLUS Motherboard
AMD Ryzen 7 5800x
16 GB DDR4 1600 Mhz RAM
ASRock Intel ARC B580 12GB OC
Samsung 970 EVO SSD 1TB
Latest Arc driver (32.0.101.6257)

I had this issue as well- turning RTX Global Illumination to high fixed it. Seems to be a problem with shadows.

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Changing Global Illumination to High does indeed improve visual quality immensely, although in my experience it didn’t remove the artifacting entirely (for me both RTX GI and normal GI resulted in similar visual fidelity, but RTX obviously has performance impact). It did however make it much more playable and quite frankly now it is not a huge issue, so thanks for the solution Odelithe!

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