# I keep getting this error, anyone know what to do?

**URL:** <https://forums.fatsharkgames.com/t/i-keep-getting-this-error-anyone-know-what-to-do/109373>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [June 23, 2025, 6:38pm UTC](https://forums.fatsharkgames.com/t/i-keep-getting-this-error-anyone-know-what-to-do/109373 "2025-06-23T18:38:51Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![MocnyHusarz](https://avatars.discourse-cdn.com/v4/letter/m/8baadc/32.png) [@MocnyHusarz](https://forums.fatsharkgames.com/u/MocnyHusarz)\
**Post date:** [June 23, 2025, 6:38pm UTC](https://forums.fatsharkgames.com/t/i-keep-getting-this-error-anyone-know-what-to-do/109373/1 "2025-06-23T18:38:51Z")

</div>

### Issue Type (Required):

Other

### Issue Description (Required):

## GUID: 5c10fa6b-8c89-4c9a-a87d-630503880ab2 Log File: Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI\_ERROR\_DEVICE\_REMOVED: GetDeviceRemovedReason() = DXGI\_ERROR\_DEVICE\_HUNG

At `D:\a\d\rel_engine_darktide\release\2025_04_29_Patch1.8.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548` in function `stingray::aftermath::d3d_assert`

* * *

---

<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [June 23, 2025, 6:40pm UTC](https://forums.fatsharkgames.com/t/i-keep-getting-this-error-anyone-know-what-to-do/109373/2 "2025-06-23T18:40:41Z")

</div>

Hi Mocny, it’s a GPU-related crash. Please see:

[[PC] How to Resolve GPU Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709667528349--PC-How-to-Resolve-GPU-Crashes-in-Darktide)

---

<div class="post-metadata">

**Author:** ![seasonofslaps](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/seasonofslaps/32/95978_2.png) [@seasonofslaps](https://forums.fatsharkgames.com/u/seasonofslaps)\
**Post date:** [August 27, 2025, 2:33am UTC](https://forums.fatsharkgames.com/t/i-keep-getting-this-error-anyone-know-what-to-do/109373/3 "2025-08-27T02:33:42Z")

</div>

Could you please tell me which GPU you are using (Model)? Is it a desktop GPU or a laptop GPU?