# I can not log in at all because of the backend error **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [October 29, 2024, 1:46am UTC](https://forums.fatsharkgames.com/t/i-can-not-log-in-at-all-because-of-the-backend-error/100620 "2024-10-29T01:46:23Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![LandCmovies](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@LandCmovies](https://forums.fatsharkgames.com/u/LandCmovies)\ **Post date:** [October 29, 2024, 1:46am UTC](https://forums.fatsharkgames.com/t/i-can-not-log-in-at-all-because-of-the-backend-error/100620/1 "2024-10-29T01:46:23Z")
### Issue Type (Required): Other ### Issue Description (Required): I can not login into the game regardless of what I do. I’ve reinstalled the game, updated my drivers, restarted my computer and my internet. I’ve tried the anti-virus stuff and deleating the APPDATA folder, still nothing works. Please help. ### Steps to Reproduce (Required): 1 - open the game. 2 - press space. 3 - get backend error. ### [PC] Do You Use Mods? (Optional): Yes, and I’ve tried disabling them ### Reproduction Rate (Required): Constant (100%) ### Platform (Required): PC - Steam ### Upload Supporting Evidence (Optional): ![descarga.jpg](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/1/5/1539c21b6de15aa8e26726f6ff9559b18dda27b5.jpeg) ---
**Author:** ![Brad9191](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/brad9191/32/110216_2.png) [@Brad9191](https://forums.fatsharkgames.com/u/Brad9191)\ **Post date:** [October 29, 2024, 7:00am UTC](https://forums.fatsharkgames.com/t/i-can-not-log-in-at-all-because-of-the-backend-error/100620/2 "2024-10-29T07:00:00Z")
This can mean two things that you were temporarily banned or it’s really just a bug. Did you get into any fights or swear at people recently within the last few days or so? A ban can last for an entire week. Fatshark does monitor chats in-game if you get reported that is. It’s possible somebody reported you. This happened to me once, so now I don’t ever say anything to people if they annoy me I can block them or vote to kick that player. This way you never have to play with them… I got banned for a week for getting into an argument. Personally, chat isn’t something that should be regulated in-games like this, but that’s just my opinion. ---
**Author:** ![LandCmovies](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@LandCmovies](https://forums.fatsharkgames.com/u/LandCmovies)\ **Post date:** [October 29, 2024, 12:26pm UTC](https://forums.fatsharkgames.com/t/i-can-not-log-in-at-all-because-of-the-backend-error/100620/3 "2024-10-29T12:26:07Z")
That could be it, i did get into a heated argument with an ogryn. ---
**Author:** ![Brad9191](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/brad9191/32/110216_2.png) [@Brad9191](https://forums.fatsharkgames.com/u/Brad9191)\ **Post date:** [October 29, 2024, 8:28pm UTC](https://forums.fatsharkgames.com/t/i-can-not-log-in-at-all-because-of-the-backend-error/100620/4 "2024-10-29T20:28:41Z")
Yeah, I mean, if you get into an argument & there’s any swearing at all it’s a ban if they report you. If this Backend Error happened within the last few days & this fight was also around that time you’re most likely banned for a week which sucks. Nothing you can really do about it. All you can do in the future is block that person so you don’t match with them again. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [October 30, 2024, 9:53am UTC](https://forums.fatsharkgames.com/t/i-can-not-log-in-at-all-because-of-the-backend-error/100620/5 "2024-10-30T09:53:30Z")
@LandCmovies if you haven’t already done so, please reach out to us here: [https://support.fatshark.se/hc/en-us/requests/new](https://support.fatshark.se/hc/en-us/requests/new) and I can check if a ban has been applied to your account.