# I bought a helmet by mistake

**URL:** <https://forums.fatsharkgames.com/t/i-bought-a-helmet-by-mistake/123141>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [June 27, 2026, 2:57am UTC](https://forums.fatsharkgames.com/t/i-bought-a-helmet-by-mistake/123141 "2026-06-27T02:57:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LeeLemon](https://avatars.discourse-cdn.com/v4/letter/l/3ec8ea/32.png) [@LeeLemon](https://forums.fatsharkgames.com/u/LeeLemon)\
**Post date:** [June 27, 2026, 2:57am UTC](https://forums.fatsharkgames.com/t/i-bought-a-helmet-by-mistake/123141/1 "2026-06-27T02:57:58Z")

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### Issue Type (Required):

Refund an Item

### Issue Description (Required):

I bought one of the skitarii helmets by mistake, I wanted the mars patern but I got the one with orange neck, can I have it refunded?

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Once

### Platform (Required):

PC - Steam

### Player ID (Optional):

> **[Steam Community :: Lee Lemon](https://steamcommunity.com/profiles/76561198371592537/)**
>
> ːAoE3Goatː

### Upload Supporting Evidence (Optional):

 ![Captura de pantalla 2026-06-26 215437.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/5/a/5abf5a64db8df7b71faa366976604a09cc59c2e9.jpeg)

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [June 27, 2026, 10:13am UTC](https://forums.fatsharkgames.com/t/i-bought-a-helmet-by-mistake/123141/2 "2026-06-27T10:13:42Z")

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Hi @LeeLemon

We kindly request that all refund requests are submitted via [https://fatshark.se/support](https://fatshark.se/support) 🙂

> [@PSA: Cosmetic Refunds](https://forums.fatsharkgames.com/t/psa-cosmetic-refunds/122275/1):
>
> Historically, we have responded to refund request threads on the Fatshark Forums. Going forwards, please submit all refund requests to us via support ticket, here: [https://support.fatshark.se/hc/en-us/requests/new](https://support.fatshark.se/hc/en-us/requests/new) Using the Query Type: “Refund an Item [Darktide Only]” Our Cosmetic Refund Policy can be viewed, here: [https://support.fatshark.se/hc/en-us/articles/19819988972957-Our-Cosmetic-Refund-Policy](https://support.fatshark.se/hc/en-us/articles/19819988972957-Our-Cosmetic-Refund-Policy) Thank you!