How To: Provide a Crash Report, Console Log and user_settings.config

Crash Report

  1. After the crash has occurred, a pop-up window prompting you to enter the details of what you were doing prior to the crash will be displayed
  2. Submit the pop-up window
  3. Another pop-up window similar to the previous one will be displayed
  4. Click the ‘Copy to clipboard’ button

Console Log

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

user_settings.config

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Locate the user_settings.config in this directory