Graphics Issue leading to crash

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

It flashes the same image over and over again for roughly 16 seconds with the audio repeating before crashing.
I believe its a rendering issue with the graphics
So I primarily think its a graphics and audio issue
So far I’ve Verified local files, cleared shader cache, uninstalled and reinstalled graphics drivers, to no avail.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 6da62262-dcec-43d5-b99f-beec80bd8375
Log File:
Info Type:

[Engine Error]: Deadlock detected while waiting on renderer thread. Update was not called for 16.1 seconds. You need to supply a crash dump or a crashify link in the report since we need both logs and crashdump to investigate this.

2

Hi Mr, it looks like you could potentially be running out of vRAM. Are you experiencing any issues on your PC outside of Darktide?