"Get Aqilas" freezes the game

Warhammer 40,000: Darktide Technical Support
1

pressing on buying any aquila pack brings up the spinning WH logo forever.
only way to stop it is alt+F4. it doesn’t matter if steam overlay is on or off.

2

Hi @Exmatrix,

Is this issue still occurring for you?

If so, could you please provide a console log from a session that it happens so we can take look.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload the appropriate console log to us

Thank you!

3

yes the problem persists.
console-2022-12-21-11.40.33-0d7a5bd5-5f68-45b0-8b8e-9a689c20205a.log (71.2 KB)

4

Hi @Exmatrix,

This is pretty strange. Can you double-check and ensure that you have the Steam Overlay enabled? As this is required for in-game purchases.

  1. Open the Steam client
  2. Click ‘Steam’ in the upper left-hand corner
  3. Select ‘Settings’
  4. Select ‘In-Game’ in the sidebar
  5. Ensure the ‘Enable the Steam Overlay While In-Game’ option is enabled
  6. Click ‘OK’
  7. Re-launch Darktide
5

wierd, It worked this time. thx

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