Game Start-up Crash

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - on Launch

Issue Description (Required):

Game crash on start-up. Validating files hasn’t fixed the issue.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: c327ffe0-c60c-4882-a96c-4e9757e52c4f
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\rel_engine_darktide\release\2025_04_29_Patch1.8.x\runtime\d3d12_render_device\d3d12_debug.cpp:1548 in function stingray::aftermath::d3d_assert

2

Hi Zucker, I can see this is a GPU-related issue, which seems to occur on building the shader cache. Please see:

[PC] Crash After Building Shader Cache / Something Went Wrong in the Shader Cache Builder Process Exit Code = 1 or 0x1