Issue Type (Required):
Crash - During Play
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Unusual (<25%)
Platform (Required):
PC - Steam
I confirmed my system and graphics drivers were up to date. It isnt overheating and my power supply is working normally. This is the only game having this issue. I tried reinstalling my graphics drivers.
Processor AMD Ryzen 9 7950X 16-Core Processor, 4501 Mhz, 16 Core(s), 32 Logical Processor(s)
BaseBoard Product ROG STRIX X670E-E GAMING WIFI
Installed Physical Memory (RAM) 32.0 GB
Nvidia GeForce RTX 4070 Ti
Sorry to hear about this. Since Darktide runs in protected memory, it wouldn’t directly cause your PC to lock up, but it could be highlighting an existing issue as Darktide is particularly demanding and resource-intensive.
This might only occur when playing Darktide currently, but may start to happen with other applications over time.
I’d recommend looking in to the corresponding errors in the Windows Event Viewer - we have instructions for how to check this and more listed here:
[PC] How to Resolve PC Crashes, Loss of Responsiveness or Blue Screens (BSOD)
Alternatively, I can assist with processing a refund for you. Just let me know if this is something you’re interested in.