# Game keeps crashing while "Processing Inquisitorial Clearance" after startup

**URL:** <https://forums.fatsharkgames.com/t/game-keeps-crashing-while-processing-inquisitorial-clearance-after-startup/103418>\
**Category:** Bugs\
**Tags:** acknowledged\
**Created:** [December 17, 2024, 2:31am UTC](https://forums.fatsharkgames.com/t/game-keeps-crashing-while-processing-inquisitorial-clearance-after-startup/103418 "2024-12-17T02:31:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![LeoTheLion13](https://avatars.discourse-cdn.com/v4/letter/l/9de053/32.png) [@LeoTheLion13](https://forums.fatsharkgames.com/u/LeoTheLion13)\
**Post date:** [December 17, 2024, 2:32am UTC](https://forums.fatsharkgames.com/t/game-keeps-crashing-while-processing-inquisitorial-clearance-after-startup/103418/1 "2024-12-17T02:32:00Z")

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### Issue Type (Required):

Other

### Issue Description (Required):

## GUID: 75c8138f-55c5-429a-9e88-51ef54dfcc78 Log File: Info Type:

[Engine Error]: Access violation (0xc0000005) in build e73a45d5959dfc1c13e401cd6c1ddaa731f841e1  
accessing address 0000000000000008 from 00007FFFBABA5B69

The issue could be related to the following modules found in the stack trace:  
module ‘amdxc64’.

* * *

### Steps to Reproduce (Required):

1. Install Darktide through the Xbox/Microsoft store
2. Open game as normal until you reach the screen with the main characters, the title, and the prompt to “press spacebar to play”
3. Press spacebar, wait 10-15 seconds, and the game crashes

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

PC - Microsoft Store

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<div class="post-metadata">

**Author:** ![Harridas](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/harridas/32/25941_2.png) [@Harridas](https://forums.fatsharkgames.com/u/Harridas)\
**Post date:** [December 17, 2024, 2:48am UTC](https://forums.fatsharkgames.com/t/game-keeps-crashing-while-processing-inquisitorial-clearance-after-startup/103418/2 "2024-12-17T02:48:18Z")

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Just letting you know the technical support support section of the forum is where you can best get help for these problems (& Fatshark starts their working day in about 6~ or so hours).

> **[Technical Support](https://forums.fatsharkgames.com/c/darktide/technical-issues/93)**
>
> Technical issues, including (but not limited to) crashes, errors, problems launching Darktide and other issues that require our support are to be posted here.

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<div class="post-metadata">

**Author:** ![LeoTheLion13](https://avatars.discourse-cdn.com/v4/letter/l/9de053/32.png) [@LeoTheLion13](https://forums.fatsharkgames.com/u/LeoTheLion13)\
**Post date:** [December 17, 2024, 7:07am UTC](https://forums.fatsharkgames.com/t/game-keeps-crashing-while-processing-inquisitorial-clearance-after-startup/103418/3 "2024-12-17T07:07:06Z")

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Ah gotcha, thanks for the heads up. Also, I should’ve realized when it mentioned AMD, but the issue was with my graphics drivers. I just updated them and the game runs fine now.