# Game is not launching after splash art on Official Realm, works fine on Modded Realm **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [January 23, 2024, 4:50pm UTC](https://forums.fatsharkgames.com/t/game-is-not-launching-after-splash-art-on-official-realm-works-fine-on-modded-realm/91100 "2024-01-23T16:50:56Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [January 23, 2024, 5:30pm UTC](https://forums.fatsharkgames.com/t/game-is-not-launching-after-splash-art-on-official-realm-works-fine-on-modded-realm/91100/2 "2024-01-23T17:30:53Z")
Hi @Pablo1785, Sorry to hear you’re having trouble launching in Official realm. As you can launch in Modded realm, but not Official this indicates an EAC-related issue. I can see you’ve already tried a good few things - I would recommend performing a Selective Startup in this instance, as it may be that an external application is conflicting with EAC: 1. Press the Windows key 2. Type ‘msconfig’ and select ‘System Configuration’ 3. On the ‘General’ tab, select ‘Selective Startup’ 4. Deselect ‘Load startup Items’ 5. Reboot your PC If the issues no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is the culprit. Additionally, this may be an Anti-Virus/Firewall problem. Please ensure you have appropriate exceptions in place for both Vermintide 2 and Easy Anti-Cheat. You’ll need to add the following exceptions: - **vermintide2.exe** in `\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries` - **vermintide2\_dx12.exe** in `\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries_dx12` - **EasyAntiCheat.exe** in `\Program Files (x86)\EasyAntiCheat` The Blue Screen errors do suggest a deeper system-level issue. So, if the above doesn’t work, it may be worth considering a clean reinstallation of Vermintide 2, or perhaps a fresh Windows install worst case. If you find BSOD errors persist, there may be some helpful steps you can take in this article: > **[\[PC\] How to Resolve PC Crashes, Loss of Responsiveness or Blue Screens (BSOD)](https://support.fatshark.se/hc/en-us/articles/360038965013--PC-How-to-Resolve-PC-Crashes-Loss-of-Responsiveness-or-Blue-Screens-BSOD)** > > Update, April 2021: Got a Ryzen CPU? > We have noticed a substantial increase in players with Ryzen CPUs experiencing their PC losing responsiveness or shutting down whilst playing Vermintide 2. > Afte... Please let me know you get on. --- _[View the full topic](https://forums.fatsharkgames.com/t/game-is-not-launching-after-splash-art-on-official-realm-works-fine-on-modded-realm/91100)._