# Game crashing on startup (PC)

**URL:** <https://forums.fatsharkgames.com/t/game-crashing-on-startup-pc/27169>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [September 11, 2018, 12:06pm UTC](https://forums.fatsharkgames.com/t/game-crashing-on-startup-pc/27169 "2018-09-11T12:06:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Xin](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@Xin](https://forums.fatsharkgames.com/u/Xin)\
**Post date:** [September 11, 2018, 12:06pm UTC](https://forums.fatsharkgames.com/t/game-crashing-on-startup-pc/27169/1 "2018-09-11T12:06:31Z")

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Yesterday game started crashing after hitting “Play” in the launcher. Got this error popup:

## GUID: 2897b414-3ef9-4bff-853f-944f0441820f Log File: Info Type:

[Engine Error]: Access violation (0xc0000005) in build 7ccc1924d8aa  
accessing address 0000000000000000 from 000000014043CA70

* * *

I’ve tried verifying the game files and even reinstalling the whole thing but no luck.  
I updated my GPU drivers yesterday as well, I don’t know if that might have something to do with it.

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**Author:** ![Fatshark\_Hedge](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatshark_hedge/32/53965_2.png) [@Fatshark\_Hedge](https://forums.fatsharkgames.com/u/Fatshark_Hedge)\
**Post date:** [September 11, 2018, 12:14pm UTC](https://forums.fatsharkgames.com/t/game-crashing-on-startup-pc/27169/2 "2018-09-11T12:14:37Z")

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This is related to your video card, most likely drivers. The crash is in D3D12 so try rolling back or doing a clean installation of the latest drivers.

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**Author:** ![Xin](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@Xin](https://forums.fatsharkgames.com/u/Xin)\
**Post date:** [September 11, 2018, 5:41pm UTC](https://forums.fatsharkgames.com/t/game-crashing-on-startup-pc/27169/3 "2018-09-11T17:41:00Z")

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Yeah I rolled back the drivers and the game works now.

Thanks!

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [September 18, 2018, 5:41pm UTC](https://forums.fatsharkgames.com/t/game-crashing-on-startup-pc/27169/4 "2018-09-18T17:41:01Z")

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Closed on September 18, 2018, 5:41pm UTC

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