# Game crashes before launch

**URL:** <https://forums.fatsharkgames.com/t/game-crashes-before-launch/58280>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [November 22, 2022, 1:11am UTC](https://forums.fatsharkgames.com/t/game-crashes-before-launch/58280 "2022-11-22T01:11:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jsespen](https://avatars.discourse-cdn.com/v4/letter/j/858c86/32.png) [@Jsespen](https://forums.fatsharkgames.com/u/Jsespen)\
**Post date:** [November 22, 2022, 1:11am UTC](https://forums.fatsharkgames.com/t/game-crashes-before-launch/58280/1 "2022-11-22T01:11:50Z")

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We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

* * *

Receive immediate error right after launching the game and building shader cache I receive a GUID dialog box in launcher.  
No firewall/no antivirus/ latest drivers/windows update  
**Crash Report (If Applicable):**

[Please see instructions on how to provide a crash report in the pinned Topic]

**Error Displayed (If Applicable):**

**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Start launcher  
2.launch game  
3.crash

**Platform:**  
Steam  
**Player ID:**  
Jesse@!

**Approx. Time of Issue & Timezone:**  
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

**Reproduction Rate:**  
Constant (100%)

**Upload Supporting Evidence:**  
[Screenshots, recordings, links to Twitch VODs, etc.]

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

## GUID: 74ec4ea6-8dde-4c35-88c9-9a8f388a3eed Log File: Info Type:

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**Upload darktide\_launcher.log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Locate the darktide\_launcher.log in this directory
5. Upload here

[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/s1DaSh8JmJ2REpAmvX48szwhasa.log) (16.0 KB)

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 22, 2022, 10:22am UTC](https://forums.fatsharkgames.com/t/game-crashes-before-launch/58280/2 "2022-11-22T10:22:09Z")

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I’ve added this to our database. Thank you!