# Game crash when loading into match

**URL:** https://forums.fatsharkgames.com/t/game-crash-when-loading-into-match/61236
**Category:** Technical Support
**Tags:** acknowledged
**Created:** [November 26, 2022, 11:03pm UTC](https://forums.fatsharkgames.com/t/game-crash-when-loading-into-match/61236 "2022-11-26T23:03:46Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Hurts\_when\_IP](https://avatars.discourse-cdn.com/v4/letter/h/9de0a6/32.png) [@Hurts\_when\_IP](https://forums.fatsharkgames.com/u/Hurts_when_IP)
#### Post date: [November 26, 2022, 11:03pm UTC](https://forums.fatsharkgames.com/t/game-crash-when-loading-into-match/61236/1 "2022-11-26T23:03:46Z")

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We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

* * *

When loading into a game of any kind. Game instantly crashes

**Crash Report (If Applicable):**  
[Please see instructions on how to provide a crash report in the pinned Topic]

## \*\*Error Displayed (If Applicable):GUID: f1d7d29b-2b4c-4e29-9c86-0cf631df541c Log File: Info Type:

* * *

**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Launch into a match as Psyker
2. Match is about to begin (Count down starts)
3. Crash

\*\*Mission Name (If Applicable):  
All missions as of so far

\*\*Platform:  
Steam

**Approx. Time of Issue & Timezone:**  
[11/26/22] | [22:50] | [UK - Greenwich

**Reproduction Rate:**  
Chance of production: 75% out of 10 (give or take games tried)  
[console-2022-11-26-22.41.27-f1d7d29b-2b4c-4e29-9c86-0cf631df541c.log](https://forums.fatsharkgames.com/uploads/short-url/qtfRLz10G0pPhhbwdqWB0CSGfwO.log) (73.1 KB)  
[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/74F5dKEydzG0dXutMXSMB5bXY1b.log) (135.1 KB)

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

**Upload darktide\_launcher.log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Locate the darktide\_launcher.log in this directory
5. Upload here

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### Author: ![Satoru](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/satoru/32/2539_2.png) [@Satoru](https://forums.fatsharkgames.com/u/Satoru)
#### Post date: [November 27, 2022, 2:19am UTC](https://forums.fatsharkgames.com/t/game-crash-when-loading-into-match/61236/2 "2022-11-27T02:19:07Z")

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Can you try to reverify your game data in steam?

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### Author: ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)
#### Post date: [November 27, 2022, 2:50pm UTC](https://forums.fatsharkgames.com/t/game-crash-when-loading-into-match/61236/3 "2022-11-27T14:50:53Z")

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We’re looking in to this. Thank you.
