# Game-chrashes when Logging in a Character

**URL:** <https://forums.fatsharkgames.com/t/game-chrashes-when-logging-in-a-character/67356>\
**Category:** Technical Support\
**Tags:** need-more-info\
**Created:** [December 9, 2022, 11:21am UTC](https://forums.fatsharkgames.com/t/game-chrashes-when-logging-in-a-character/67356 "2022-12-09T11:21:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Zero3009\_YT](https://avatars.discourse-cdn.com/v4/letter/z/c6cbf5/32.png) [@Zero3009\_YT](https://forums.fatsharkgames.com/u/Zero3009_YT)\
**Post date:** [December 9, 2022, 11:21am UTC](https://forums.fatsharkgames.com/t/game-chrashes-when-logging-in-a-character/67356/1 "2022-12-09T11:21:31Z")

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**PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD**

We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

* * *

**Issue Description:**

**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Play Chasm Logistratum as Ogryn (Skullbreaker)
2. Navigate to the medical station before Burnside
3. Crouch-slide into the dumpster next to the blue and white Tertium sign
4. Get stuck

**Mission Name (If Applicable):**

**Platform:**  
[Steam/Microsoft Store]

**Player ID:**  
[Steam ID/Steam Profile URL/GamerTag]

**Approx. Time of Issue & Timezone:**  
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

**Reproduction Rate:**  
Once - Rare (\<10%) - Unusual (\<25%) - Common (\<50%) - Often (\<75%) - Constant (100%)

**Upload Supporting Evidence:**  
[Screenshots, recordings, links to Twitch VODs, etc.]

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

**Upload darktide\_launcher.log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Locate the darktide\_launcher.log in this directory
5. Upload here

> When logging in with my Lvl 13 Psycker my game crashes  
> My lvl 30 Zealot is uneffected  
> what can i do?

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**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [December 9, 2022, 11:48am UTC](https://forums.fatsharkgames.com/t/game-chrashes-when-logging-in-a-character/67356/2 "2022-12-09T11:48:49Z")

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Hi @Zero3009_YT,

Please can you provide a crash report or console log from a session that this happens?

> **[\[PC\] How to Provide a Crash Report, Console Log, Launcher Log or...](https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config)**
>
> When in communication with Fatshark Support, you may be asked to provide a crash report or a console log. A crash report is always preferred, but a console log is used in the event where no crash r...

Also, can you please link your Steam Profile URL so we can take a look. Thank you!