# Frequent in-mission crashes. Engine error **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [November 21, 2024, 9:32pm UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716 "2024-11-21T21:32:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![l3wis992](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@l3wis992](https://forums.fatsharkgames.com/u/l3wis992)\ **Post date:** [November 21, 2024, 9:32pm UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/1 "2024-11-21T21:32:41Z")
### Issue Type (Required): Error - (Other) ### Issue Description (Required): Frequent in-mission crashes with Engine error: (0xc0000005). See attached for crash log. sometimes crashes to desktop, sometimes my entire PC freezes and requires a restart. Mods enabled, but I was getting frequent crashes before adding them to the game. EDIT: Second crash log ```auto Log File: Info Type: ----------------------------------------------- [Engine Error]: Access violation (0xc0000005) in build b2b820eb5b59579baf391d20df61d8e5d8a0a695 accessing address 000001F300000038 from 00007FF6CB127899 ----------------------------------------------- [Crash Link]: crashify://777765a3-ce4d-4d52-85fe-2b70d7d8b93c ``` ### [PC] Do You Use Mods? (Optional): Yes, and I’ve tried disabling them ### Reproduction Rate (Required): Often (\<75%) ### Platform (Required): Steam (PC) ### Player ID (Optional): > **[Steam Community :: Ganondwarf](https://steamcommunity.com/id/l3wis992/)** ### [PC] Crash Report (Optional): Start a game, play as normal. Usually crashes within 10 minutes of gameplay. ### [PC] Upload Console Log & darktide\_launcher.log (Optional): [crash\_dump-2024-11-21-21.02.39-9a6bbe7c-83a8-45e7-98db-e1e32e233af1.dmp](https://forums.fatsharkgames.com/uploads/short-url/cO4svoWAYwoHHqP9spvJPZKMTtq.dmp) (1.04 MB) [console-2024-11-21-21.02.39-9a6bbe7c-83a8-45e7-98db-e1e32e233af1.log](https://forums.fatsharkgames.com/uploads/short-url/3mftPN3F2Naa7UgHbjOIahBySnX.log) (234 KB) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 22, 2024, 10:51am UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/2 "2024-11-22T10:51:54Z")
I’ve raised this to our database for our developers to work on. Thanks for reporting! ---
**Author:** ![l3wis992](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@l3wis992](https://forums.fatsharkgames.com/u/l3wis992)\ **Post date:** [November 22, 2024, 8:45pm UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/3 "2024-11-22T20:45:44Z")
Looking forward to a resolution so I can return to purging the unclean. ---
**Author:** ![l3wis992](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@l3wis992](https://forums.fatsharkgames.com/u/l3wis992)\ **Post date:** [November 24, 2024, 10:27am UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/4 "2024-11-24T10:27:42Z")
More error logs: ```auto GUID: 06d13306-b23b-474f-926b-5a154f9dc7af Log File: Info Type: ----------------------------------------------- [Engine Error]: Access violation (0xc0000005) in build b2b820eb5b59579baf391d20df61d8e5d8a0a695 accessing address 00007FFDBF800000 from 00007FFDBF800000 The issue could be related to the following modules found in the stack trace: module 'unknown_module'. ----------------------------------------------- [Crash Link]: crashify://06d13306-b23b-474f-926b-5a154f9dc7af ``` ---
**Author:** ![l3wis992](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@l3wis992](https://forums.fatsharkgames.com/u/l3wis992)\ **Post date:** [November 25, 2024, 10:02am UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/5 "2024-11-25T10:02:12Z")
> [@FatsharkJulia](#): > > I’ve raised this to our database for our developers to work on. Thanks for reporting! Hey, any news? Is this something you guys have seen before? ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 25, 2024, 12:08pm UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/6 "2024-11-25T12:08:48Z")
Sorry, it can take some time for an investigation to be completed. Although I believe this is an issue on our end, I can’t be 100% certain at this time, so with that in mind it might be worth running through the solutions here: > **[\[PC\] How to Resolve Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709661288733--PC-How-to-Resolve-Crashes-in-Darktide)** > > This article may help with Engine Errors, such as, but not limited to: > \[Engine Error\]: Access violation (0xc0000005) in build cc7b8f96f401a7e0e808b458b7339cb9e2e298fd accessing address 000000ED4DC7... Alternatively, I can assist with a refund. ---
**Author:** ![l3wis992](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@l3wis992](https://forums.fatsharkgames.com/u/l3wis992)\ **Post date:** [November 26, 2024, 7:32am UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/7 "2024-11-26T07:32:03Z")
I’ve already punched through those suggestions unfortunately. How would a refund work considering I purchased the game via a humble bundle? ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 26, 2024, 10:02am UTC](https://forums.fatsharkgames.com/t/frequent-in-mission-crashes-engine-error/101716/8 "2024-11-26T10:02:13Z")
You’d need to reach out to Humble Bundle in this case - we can only intervene with Steam purchases, unfortunately.