Error Signing In - Backend Error - Sign In Screen

Issue Description:
Unable to log into the beta after hitting play on the launcher. I am able to get past the cinematic but as soon as I hit space to sign in I get an error. Seems like others in the community have been experiencing this issue as well and a way around it seems to be using a VPN.

Steps to Reproduce:

  1. Launch Warhammer Darktide launcher
  2. Click Play button to launch darktide

Platform:
[Steam]

Player ID:
Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
Start: Pre-Order Beta Launch
End: On-going

Reproduction Rate:
100%

Upload Supporting Evidence:
[


.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names

console-2022-11-19-21.24.24-d916147d-52ff-4d49-b1e3-fbf4a20da1e4.log (16.5 KB)
console-2022-11-20-02.14.08-d5e4046a-2881-4b74-b021-5e6230b14194.log (23.2 KB)
console-2022-11-21-16.01.08-3efc6265-f42b-4a1b-9e34-8bd55efa039b.log (19.2 KB)
console-2022-11-21-16.06.13-9dfab8c1-5436-4547-8996-06ee714bedb1.log (18.4 KB)
console-2022-11-22-20.42.13-648dcd30-4afb-43da-af98-00be7ff03a3e.log (6.4 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory

darktide_launcher.log (537.0 KB)

A post was merged into an existing topic: KNOWN ISSUE: Backend Error