Error para abrir cofres

Hola buenas quisiera comunicarme ya que no puedo acceder a la parte de los cofres, no tengo ninguna recompensa al jugar, como lo soluciono.? gracias. Soy de Uruguay, antes podia abrir todos los cofres perfectamente muchas gracias espero respuesta.

Are you accidentally playing on the Modded realm, as opposed to the Official realm?

Within the launcher, please ensure the ‘Official Realm’ checkbox is selected, as seen in the screenshot beneath:

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Why not join the Fatshark Discord https://discord.gg/K6gyMpu