# Error Code: 30014 **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [November 16, 2024, 7:26pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432 "2024-11-16T19:26:16Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 16, 2024, 7:26pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/1 "2024-11-16T19:26:16Z")
### Issue Type (Required): Crash - On Launch ### Issue Description (Required): EAC dont let me launch the game. Deleting folder “EasyAntiCheat” from …\steamapps\common\Warhammer Vermintide 2\launcher help. (Why am I able to join games without anti-cheat?) However cant search for lobbies. “\*Versus quickplay disabled in modded realm”. Mods off, ofc. (In lobbie search 0 lobbies for Versus. For some reason can join other lobbies (Why? Game loaded without EAC)) [https://support.fatshark.se/hc/en-us/articles/360007853137--PC-How-to-Resolve-Easy-Anti-Cheat-Errors#h\_01GHVDKJ2ZM7VRK1BS3C6A4G1R](https://support.fatshark.se/hc/en-us/articles/360007853137--PC-How-to-Resolve-Easy-Anti-Cheat-Errors#h_01GHVDKJ2ZM7VRK1BS3C6A4G1R) This link does not help. Windows 1 day old. Drivers new and operational. Have problems only with V2 after update 6.0.0… ### [PC] Do You Use Mods? (Optional): No, I don’t use mods ### Reproduction Rate (Required): Constant (100%) ### Platform (Required): Steam (PC) ### Player ID (Optional): > **[Steam Community :: \[BRE\] Doin](https://steamcommunity.com/profiles/76561198079676210)** ### [PC] Crash Report (Optional): ## GUID: 7b5c9787-1228-403c-9d09-7905618d1381 Log File: Info Type: * * * ### Upload Supporting Evidence (Optional): ![Screenshot_3.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/5/352544aa458971a33dc17129b5892283044a098f.png) ![Screenshot_2.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/7/4/74ca4f69bf10760d0984d27f52ab699d6e41d6bf.jpeg) ### [PC] Upload Console Log & vermintide2\_launcher.log (Optional): [console-2024-11-16-18.59.43-164038d8-4de2-4467-85be-cdc665536a67.log](https://forums.fatsharkgames.com/uploads/short-url/xIEItncVg9OioPPpORyR7Wk2bTH.log) (214 KB) ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 16, 2024, 7:44pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/2 "2024-11-16T19:44:15Z")
EasyAntiCheat\_Setup dont help. Reinstalling dont help. Verifying reinstall EAC, that dont let launch the game. Modded realm let me in. Official - dont. ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 16, 2024, 8:06pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/3 "2024-11-16T20:06:41Z")
Seems like this issue should be discussed with EAC agent. Please provide him with system logs. Hope I did them right. > **[DropMeFiles – free one-click file sharing service](https://dropmefiles.com/YRQat)** > > Share your pictures, send large videos, exchange music or transfer big files. No registration required. Unlimited upload/download speed. ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 16, 2024, 8:14pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/4 "2024-11-16T20:14:53Z")
- **For Windows 10 users** : 1. Navigate to ‘Settings’ \> ‘System’ \> ‘Display’ 2. Select ‘Graphics Settings’ 3. Select the ‘Browse’ button and locate the appropriate executable: `Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries` 4. Select the ‘Options’ button 5. Choose ‘High performance’ and save your changes This doesnt help. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 16, 2024, 9:44pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/5 "2024-11-16T21:44:09Z")
This isn’t an error I’m familiar with, but I would suggest to try the following: A clean reinstallation of your GPU drivers: > **[\[PC\] How to Perform a Clean Re-Installation of Your NVIDIA GPU Drivers](https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers)** > > If you're experiencing GPU-related issues or crashes, we recommend performing a clean re-installation of your GPU drivers. This ensures all previous driver versions have been removed. > > > Firstly, yo... Then, a clean reinstallation of Vermintide 2: > **[\[PC\] How to Perform a Clean Re-Installation of Vermintide 2 or Darktide](https://support.fatshark.se/hc/en-us/articles/360034118394--PC-How-to-Perform-a-Clean-Re-Installation-of-Vermintide-2-or-Darktide)** > > For complex issues, sometimes it's necessary to perform a clean re-installation of Vermintide 2 or Darktide. This involves uninstalling Vermintide 2 or Darktide as normal, and then proceeding to re... Please let me know how this goes. ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 17, 2024, 9:49am UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/6 "2024-11-17T09:49:24Z")
Hello. Clean Re-installation of NVIDIA drivers doesnt help. Clean Re-Installation of V2 doesnt help. Unsubbing from all mods doesnt help. Tried install old versions of driver for Nvidia - doesn’t help. Tried delete all drivers for Nvidia - doesnt help. Still same error code. I dont think its problem with video card - before reinstallation of windows I have no problems. Though I didnt lauch patch 6.0.0. before reinstallation… ![Screenshot_6](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/2/6/26b5b2d5c50156b88e95366f54c94ab5b8705f06.jpeg) ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 17, 2024, 11:14am UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/7 "2024-11-17T11:14:11Z")
Decided to play 1 match of VS without EAC. Find a 1 lobby with 2 people. Finish the match - game crashed. At least it crashed after a match, not in a process. I really dont understand whats going on. Why am I able to play without EAC? ## GUID: ec4bbd55-3aa2-4143-b550-c261431aa4a0 Log File: Info Type: ## [Script Error]: …ts/ui/views/level\_end/states/end\_view\_state\_score\_vs.lua:111: attempt to index field ‘rewards’ (a nil value) [console-2024-11-17-10.45.27-ec4bbd55-3aa2-4143-b550-c261431aa4a0.log](https://forums.fatsharkgames.com/uploads/short-url/9fkL1dj8keSiuDRfQINe5d550ky.log) (2.0 MB) 3-b550-c261431aa4a0 ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 17, 2024, 12:31pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/8 "2024-11-17T12:31:49Z")
I’ve noticed some unusual references in your logs to backend data being ‘Read-only’ and being unable to be overwritten. This isn’t an issue I’m familiar with, so I’ve queried this with our backend developers to see if they have any insight. I’ll be in touch once I’ve heard back from them. Thank you for your patience. ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 17, 2024, 12:58pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/9 "2024-11-17T12:58:17Z")
Thank you for prompt responses. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 19, 2024, 3:41pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/10 "2024-11-19T15:41:46Z")
@lDzianis, just to update you, our backend developers found no issue with your account data, and informed me that the references in the logs were not actually errors or any issue, just prints that can help them to track Versus data in certain ways. Bit of a red herring, sorry! Unfortunately, this leads us back to square one, which is that something is conflicting or not playing nicely with Easy Anti-Cheat on your system. You’ve exhausted all of our usual solutions so I can recommend to try reaching out to EAC directly as you’re likely to receive a quicker response. ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 19, 2024, 4:07pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/11 "2024-11-19T16:07:00Z")
@FatsharkLev I would love to, but can’t find any contacts of EAC representative. I seen that you can contact EAC on behalf of the player, so could you please inform them about my issue? Already collected data they needed and sent it earlier in this topic. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 19, 2024, 4:16pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/12 "2024-11-19T16:16:27Z")
I can open a ticket with them, but to be completely honest with you, while we are on an old EAC version the support cases can take weeks, and in some cases months, for a reply to us. When we transition to EAC\_EOS early next year this should hopefully improve as we’ll be on a version with more active support. Looking into Error Code: 30014 a litte more online, I’ve seen mention of a corrupted file/EAC installation being the cause. So I would recommend to try the following: - Try repairing your EAC installation again - Try installing EAC on a different drive, if possible ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 19, 2024, 4:25pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/13 "2024-11-19T16:25:03Z")
@lDzianis I’ve now opened a case with EAC and provided information from this thread and your system logs. Hopefully they’ll respond soon - I’ll keep you posted. ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 19, 2024, 4:35pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/14 "2024-11-19T16:35:10Z")
@FatsharkLev, I dont know how change location of EAC specifically, so I changed location of the whole game. Sadly, didnt help. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 19, 2024, 4:57pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/15 "2024-11-19T16:57:46Z")
Ah I see, that’s fine! It’s ideal to have both Vermintide 2 and EAC installed on the same drive anyway. Shame that it didn’t help ☹ sorry that I’ve been unable to be of help so far! Hopefully EAC will get back to us in a reasonable time 🤞 ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 20, 2024, 4:45pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/16 "2024-11-20T16:45:43Z")
Today I try to install some other games with EAC. Robocraft and Blockade. They work just fine. They have EAC. So… I cant play only V2. Weird. Also I asked software specialist from my work check this problem. He assumed that something from microsoft updates could made an issue. I hope that when EAC and Microsoft will solve error code 30005 my problem will be solved along the way. > [@KNOWN ISSUE: (EAC) Error Code: 30005 (StartService failed with 1275)](https://forums.fatsharkgames.com/t/known-issue-eac-error-code-30005-startservice-failed-with-1275/101537): > > Some players are currently being affected by an Easy Anti-Cheat error: Error Code: 30005 (StartService failed with 1275) We believe a previous Windows update (KB5044376) to be conflicting with EAC. Other games using EAC have received similar reports, and players have reported uninstalling/rolling back this Windows update to resolve the issue. Though we appreciate in some cases it is not possible to rollback Windows update KB5044376. We have contacted Easy Anti-Cheat and will work with them to… ---
**Author:** ![lDzianis](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/ldzianis/32/91506_2.png) [@lDzianis](https://forums.fatsharkgames.com/u/lDzianis)\ **Post date:** [November 20, 2024, 4:57pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/17 "2024-11-20T16:57:57Z")
I found a solution. After I reinstall Windows, I let software specialist from my work install drivers and make connection to drive for my work. And one of the driver’s he install cause this error: Realtek\_Audio(v6.0.9231.1) Uninstall this driver and Error [30014] will not appear. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 20, 2024, 5:04pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/18 "2024-11-20T17:04:45Z")
Thank you for sharing this information - hopefully it will be of use to others! ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\ **Post date:** [November 27, 2024, 5:05pm UTC](https://forums.fatsharkgames.com/t/error-code-30014/101432/19 "2024-11-27T17:05:22Z")
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