# Error Backend Error **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged, mod-related\ **Created:** [November 5, 2024, 11:20am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883 "2024-11-05T11:20:39Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![MeanderingBeing](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@MeanderingBeing](https://forums.fatsharkgames.com/u/MeanderingBeing)\ **Post date:** [November 5, 2024, 11:20am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/1 "2024-11-05T11:20:39Z")
### Issue Type (Required): Error - Backend Error ### Issue Description (Required): GF is unable to log in, gets “Error Backend Error” then “Backend Error Error Signing In” I am able to log into my account on my computer, right next to her, but she is unable to. I had her try disabling mods and such, with no such luck. This started just after we took a break and were coming back for one last round for the night. ### [PC] Do You Use Mods? (Optional): Yes, and I’ve tried disabling them ### Reproduction Rate (Required): Constant (100%) ### Platform (Required): Steam (PC) ### Player ID (Optional): > **[Steam Community :: scaito](https://steamcommunity.com/profiles/76561198848902993/)** ### Upload Supporting Evidence (Optional): ![photo_2024-11-05_04-15-17.jpg](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/2/b/2b6bcb5ff37c9dbb45190adb6c140d83d5bd016a.jpeg) ![photo_2024-11-05_04-15-28.jpg](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/0/9/09771538dbd5976e73a9fc59aff8ace4ab3de58a.jpeg) ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 5, 2024, 2:29pm UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/2 "2024-11-05T14:29:51Z")
Sorry to hear this @MeanderingBeing So we can take a look, could you please provide a **launcher log** and the most recent **console log** from a session they try to sign-in and receive the `Backend Error` > **[\[PC\] How to Provide a Crash Report, Console Log, Launcher Log or...](https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config)** > > When in communication with Fatshark Support, you may be asked to provide a crash report or a console log. A crash report is always preferred, but a console log is used in the event where no crash r... Thanks in advance! ---
**Author:** ![Sarah](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Sarah](https://forums.fatsharkgames.com/u/Sarah)\ **Post date:** [November 6, 2024, 12:57am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/3 "2024-11-06T00:57:40Z")
[console-2024-11-06-00.30.08-5863cfc9-5a4e-49d5-85ac-7f03ab97cceb.log](https://forums.fatsharkgames.com/uploads/short-url/gFBoHsPzW4GggykO7YwLC5B2ybh.log) (118.5 KB) [darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/dV6FywZvkLdxMuK3Ngw6Vw4Yhbm.log) (823 Bytes) ---
**Author:** ![CobaltNinja](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/cobaltninja/32/71678_2.png) [@CobaltNinja](https://forums.fatsharkgames.com/u/CobaltNinja)\ **Post date:** [November 6, 2024, 1:33am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/4 "2024-11-06T01:33:41Z")
[See here?](https://forums.fatsharkgames.com/t/backend-error-when-booting-game/100910/5) I noticed you’re running modded and EWC requires another dependency all of a sudden - it caught me off guard too. ---
**Author:** ![MeanderingBeing](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@MeanderingBeing](https://forums.fatsharkgames.com/u/MeanderingBeing)\ **Post date:** [November 6, 2024, 1:35am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/5 "2024-11-06T01:35:24Z")
I run weapon customization too and havent been encountering this error, but we’ll give it a shot ---
**Author:** ![MeanderingBeing](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@MeanderingBeing](https://forums.fatsharkgames.com/u/MeanderingBeing)\ **Post date:** [November 6, 2024, 1:40am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/6 "2024-11-06T01:40:19Z")
That did it, thanks. Weird how it was still causing problems even with mods disabled tho. I guess darktide still checks the mod folder even when mods are disabled? ---
**Author:** ![Sarah](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Sarah](https://forums.fatsharkgames.com/u/Sarah)\ **Post date:** [November 6, 2024, 1:41am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/7 "2024-11-06T01:41:27Z")
You’re the best blueninja! \<3 That got me logged in! ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 6, 2024, 11:19am UTC](https://forums.fatsharkgames.com/t/error-backend-error/100883/8 "2024-11-06T11:19:34Z")
Thanks for the assist @CobaltNinja, I’m glad to hear the issue was mod-related and has a solution 🙂