# Disk write error on 99 percent

**URL:** <https://forums.fatsharkgames.com/t/disk-write-error-on-99-percent/55611>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [November 18, 2022, 3:10am UTC](https://forums.fatsharkgames.com/t/disk-write-error-on-99-percent/55611 "2022-11-18T03:10:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hokhurricane](https://avatars.discourse-cdn.com/v4/letter/h/9de0a6/32.png) [@Hokhurricane](https://forums.fatsharkgames.com/u/Hokhurricane)\
**Post date:** [November 18, 2022, 3:10am UTC](https://forums.fatsharkgames.com/t/disk-write-error-on-99-percent/55611/1 "2022-11-18T03:10:51Z")

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We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.

* * *

**Issue Description:**  
disk write issue on 99 percent download  
**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Play Chasm Logistratum as Ogryn (Skullbreaker)
2. Navigate to the medical station before Burnside
3. Crouch-slide into the dumpster next to the blue and white Tertium sign
4. Get stuck

**Mission Name (If Applicable):**

**Platform:**  
[Steam/Microsoft Store]

**Player ID:**  
[Steam ID/Steam Profile URL/GamerTag]

**Approx. Time of Issue & Timezone:**  
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

**Reproduction Rate:**  
Once - Rare (\<10%) - Unusual (\<25%) - Common (\<50%) - Often (\<75%) - Constant (100%)

**Upload Supporting Evidence:**  
[Screenshots, recordings, links to Twitch VODs, etc.]

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

**Upload user\_settings.config:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Locate the user\_settings.config in this directory
5. Upload here

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**Author:** ![Satoru](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/satoru/32/2539_2.png) [@Satoru](https://forums.fatsharkgames.com/u/Satoru)\
**Post date:** [November 18, 2022, 2:04pm UTC](https://forums.fatsharkgames.com/t/disk-write-error-on-99-percent/55611/2 "2022-11-18T14:04:13Z")

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Write errors on Steam are generally due to your anti-virus locking the file and causing steam to abort the download. You will need to either add whitelisting of the game files to your anti-virus or temporarily disable your anti-virus.

You can also try running steam as an administrator as well

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**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [November 18, 2022, 2:16pm UTC](https://forums.fatsharkgames.com/t/disk-write-error-on-99-percent/55611/3 "2022-11-18T14:16:08Z")

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Please try Satoru’s suggestion above, and let us know how you get on!