# Darktide signing in backend error

**URL:** <https://forums.fatsharkgames.com/t/darktide-signing-in-backend-error/91488>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [February 8, 2024, 7:25am UTC](https://forums.fatsharkgames.com/t/darktide-signing-in-backend-error/91488 "2024-02-08T07:25:42Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![caeserpji2093](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@caeserpji2093](https://forums.fatsharkgames.com/u/caeserpji2093)\
**Post date:** [February 8, 2024, 7:25am UTC](https://forums.fatsharkgames.com/t/darktide-signing-in-backend-error/91488/1 "2024-02-08T07:25:42Z")

</div>

### Issue Type (Required):

Error - Backend Error

### Issue Description (Required):

Hi!  
Ever since I reinstalled my windows, I could not launch my darktide. It says “backend error.”  
I tried adding darktide to firewall and such, but still doesn’t work.

I am attaching console logs. Requesting assistance.

By the way, I do not know what reproduction rate is.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### Player ID (Optional):

> **[Steam Community :: Error](https://steamcommunity.com/id/caeserpji2093/)**

### Upload Supporting Evidence (Optional):

 ![Screenshot 2024-02-08 162449.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/7/37e867b90904c5aed00fff387309c79ca7aad85f.png)  
 ![Screenshot 2024-02-08 162400.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/a/8/a8d91a27dae7de561b157974970afa291cae3b7b.png)  
 ![Screenshot 2024-02-08 160642.png](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/b/8/b8804ad4b9affd09a41fdf6bd9b4407530e73ebc.jpeg)

### [PC] Upload Console Log & darktide\_launcher.log (Optional):

[console-2024-02-06-16.37.21-126e33a7-08f8-4221-9a11-b7201985d873.log](https://forums.fatsharkgames.com/uploads/short-url/8U6kSuHy9VevQcFYpksP4NNEgBB.log) (28.3 KB)  
[console-2024-02-08-07.05.30-91af9297-ad01-4b60-ba35-45bb8a99ce8f.log](https://forums.fatsharkgames.com/uploads/short-url/cIEEcPC2VxBe7kSsRhUHpY9b6dl.log) (15.9 KB)  
[console-2024-02-08-06.38.19-716016f2-6726-434a-8326-d508f332a068.log](https://forums.fatsharkgames.com/uploads/short-url/8cY3pvll8sEToRxjmtr2LmGAPMG.log) (15.7 KB)  
[console-2024-02-08-06.51.43-32831bd8-d2b2-4ade-b3a1-e8d8218c7522.log](https://forums.fatsharkgames.com/uploads/short-url/bBESbWLonaICZSmzCAXJgAWGLq4.log) (19.8 KB)  
[console-2024-02-08-06.23.57-09fba361-acd4-4f04-87db-9ed19efcba2a.log](https://forums.fatsharkgames.com/uploads/short-url/8XGrqi4qGpgqGxlANPYBqRw7eFR.log) (19.5 KB)

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<div class="post-metadata">

**Author:** ![caeserpji2093](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@caeserpji2093](https://forums.fatsharkgames.com/u/caeserpji2093)\
**Post date:** [February 8, 2024, 8:27am UTC](https://forums.fatsharkgames.com/t/darktide-signing-in-backend-error/91488/2 "2024-02-08T08:27:44Z")

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ACtually this had been solved, thank you! My anti virus program was blocking it.

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [February 8, 2024, 10:52am UTC](https://forums.fatsharkgames.com/t/darktide-signing-in-backend-error/91488/3 "2024-02-08T10:52:04Z")

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Glad to hear you resolved this 🙂