# Darktide - Refund Purchased Cosmetics

**URL:** <https://forums.fatsharkgames.com/t/darktide-refund-purchased-cosmetics/106380>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [March 26, 2025, 9:17pm UTC](https://forums.fatsharkgames.com/t/darktide-refund-purchased-cosmetics/106380 "2025-03-26T21:17:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![r3mb0](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@r3mb0](https://forums.fatsharkgames.com/u/r3mb0)\
**Post date:** [March 26, 2025, 9:17pm UTC](https://forums.fatsharkgames.com/t/darktide-refund-purchased-cosmetics/106380/1 "2025-03-26T21:17:35Z")

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### Issue Type (Required):

Refund an Item

### Issue Description (Required):

Hi! I really enjoy this game, and love being able to support through cosmetic purchases but a few purchases are not what I expected. I would really appreciate any help you could offer

1. Armor of the house of Begloried Redemptor Set - Upper Body
2. Trousers of the Crimson Redemption Sect

I would like to keep the Eccelsiarchy-Approved Diadem (Holy Word Pattern) but if it needs to be refunded as a set I am okay with that and would greatly appreciate your help!

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Common (\<50%)

### Platform (Required):

PC - Steam

### Player ID (Optional):

76561198076007240

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [March 27, 2025, 10:14am UTC](https://forums.fatsharkgames.com/t/darktide-refund-purchased-cosmetics/106380/2 "2025-03-27T10:14:21Z")

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Hi r3mb0! Unfortunately, we can only refund items purchased within the past 14 days. Please accept our apologies for any disappointment.

[https://support.fatshark.se/hc/en-us/articles/19819988972957-An-Update-to-Our-Cosmetic-Refund-Policy](https://support.fatshark.se/hc/en-us/articles/19819988972957-An-Update-to-Our-Cosmetic-Refund-Policy)

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<div class="post-metadata">

**Author:** ![r3mb0](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@r3mb0](https://forums.fatsharkgames.com/u/r3mb0)\
**Post date:** [March 27, 2025, 5:26pm UTC](https://forums.fatsharkgames.com/t/darktide-refund-purchased-cosmetics/106380/3 "2025-03-27T17:26:42Z")

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Aw that sucks ☹ thanks for replying at least!