# Darktide: onsistently receiving "Backend Error: Error signing in" upon attempted login

**URL:** <https://forums.fatsharkgames.com/t/darktide-onsistently-receiving-backend-error-error-signing-in-upon-attempted-login/114354>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [November 5, 2025, 6:01pm UTC](https://forums.fatsharkgames.com/t/darktide-onsistently-receiving-backend-error-error-signing-in-upon-attempted-login/114354 "2025-11-05T18:01:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Saerireth](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/saerireth/32/20026_2.png) [@Saerireth](https://forums.fatsharkgames.com/u/Saerireth)\
**Post date:** [November 5, 2025, 6:01pm UTC](https://forums.fatsharkgames.com/t/darktide-onsistently-receiving-backend-error-error-signing-in-upon-attempted-login/114354/1 "2025-11-05T18:01:24Z")

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### Issue Type (Required):

Error - Backend Error

### Issue Description (Required):

I’m consistently having this error pop-up when attempting to login to the game where it will take numerous attempts to login. The title of this

Upon logging in, I’ll gt a momentary “communications are slow with servers” message to pop up on the right side but then nothing seems to be causing any issues?

This is happening outside of what would normally be considered peak hours. And either I have to attempt numerous sign-ins or just try to play the game later during the day.

This is not happening _every_ time I launch and given that it’s described as “backend,” I had assumed that perhaps the first few times I had just gotten unlucky and maybe the servers were down (maintenance or otherwise).

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Often (\<75%)

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 6, 2025, 10:04am UTC](https://forums.fatsharkgames.com/t/darktide-onsistently-receiving-backend-error-error-signing-in-upon-attempted-login/114354/2 "2025-11-06T10:04:27Z")

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Hi Saerireth, could you tell me which country you’re playing from please?

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**Author:** ![Saerireth](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/saerireth/32/20026_2.png) [@Saerireth](https://forums.fatsharkgames.com/u/Saerireth)\
**Post date:** [November 10, 2025, 5:51pm UTC](https://forums.fatsharkgames.com/t/darktide-onsistently-receiving-backend-error-error-signing-in-upon-attempted-login/114354/3 "2025-11-10T17:51:28Z")

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Usa

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 12, 2025, 12:34pm UTC](https://forums.fatsharkgames.com/t/darktide-onsistently-receiving-backend-error-error-signing-in-upon-attempted-login/114354/4 "2025-11-12T12:34:17Z")

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Good to know - no restrictions in place there. The `Backend Error` typically appears when something interferes with the necessary connections to our servers, which could be tied to the ISP, a program on your computer, etc.

I realise this might not be ideal, but would you be able to temporarily connect your PC to a mobile hotspot to check if the issue continues on another network? This would help us confirm whether the problem lies with your current network setup or somewhere else.