# CTD after loading into the game. happening for over a month need help please

**URL:** <https://forums.fatsharkgames.com/t/ctd-after-loading-into-the-game-happening-for-over-a-month-need-help-please/105473>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [February 27, 2025, 5:46pm UTC](https://forums.fatsharkgames.com/t/ctd-after-loading-into-the-game-happening-for-over-a-month-need-help-please/105473 "2025-02-27T17:46:41Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![chev](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@chev](https://forums.fatsharkgames.com/u/chev)\
**Post date:** [February 27, 2025, 5:46pm UTC](https://forums.fatsharkgames.com/t/ctd-after-loading-into-the-game-happening-for-over-a-month-need-help-please/105473/1 "2025-02-27T17:46:41Z")

</div>

### Issue Type (Required):

Other

### Issue Description (Required):

## GUID: 8bb29502-bcb3-44d4-a62b-6cee15bddd1d Log File: Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI\_ERROR\_DEVICE\_REMOVED: GetDeviceRemovedReason() = DXGI\_ERROR\_DEVICE\_HUNG

At `D:\a\d\rel_engine_darktide\release\2024_10_23_Patch1.6.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1550` in function `stingray::aftermath::d3d_assert`

* * *

### Steps to Reproduce (Required):

play as psyker, right when it loads in to the character select or loads into the main area it crashes.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

PC - Steam

### Player ID (Optional):

chev

---

<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [February 28, 2025, 10:15am UTC](https://forums.fatsharkgames.com/t/ctd-after-loading-into-the-game-happening-for-over-a-month-need-help-please/105473/2 "2025-02-28T10:15:38Z")

</div>

Sorry to hear about your crashes. Please could you try running through the solutions here?:

> **[\[PC\] How to Resolve GPU Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709667528349--PC-How-to-Resolve-GPU-Crashes-in-Darktide)**
>
> Please note that these solutions are intended for players who are experiencing crashes that appear to be GPU-related.
> A GPU-related crash will display an Engine Error with references to DXGI, such ...

---

<div class="post-metadata">

**Author:** ![chev](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@chev](https://forums.fatsharkgames.com/u/chev)\
**Post date:** [March 5, 2025, 9:26pm UTC](https://forums.fatsharkgames.com/t/ctd-after-loading-into-the-game-happening-for-over-a-month-need-help-please/105473/3 "2025-03-05T21:26:45Z")

</div>

Thank you so much for helping me fix this. I went in and deleted the files and turned the steam cloud save off and exited steam and came back and it works perfectly. My sons and me enjoyed playing together this morning for the first time in a month. Big hugs and best wishes for you and your family and your continued success. Thanks again.