# Crashes at random but usually within the first 15 mins **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [October 17, 2020, 8:10pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779 "2020-10-17T20:10:24Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Backup\_Benny](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Backup\_Benny](https://forums.fatsharkgames.com/u/Backup_Benny)\ **Post date:** [October 17, 2020, 8:10pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/1 "2020-10-17T20:10:24Z")
## GUID: 2710bf37-018b-42db-8d83-7164b49b863e Log File: Info Type: * * * I have veryfied files and clean installed drivers and redistributables. same crash on both DX11 and DX12 ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [October 19, 2020, 7:17am UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/2 "2020-10-19T07:17:00Z")
Hi, are you using Avast, AVG, SpyBot or 360 Total Security? ---
**Author:** ![Backup\_Benny](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Backup\_Benny](https://forums.fatsharkgames.com/u/Backup_Benny)\ **Post date:** [October 19, 2020, 8:16pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/3 "2020-10-19T20:16:16Z")
No im using Kaspersky ---
**Author:** ![Backup\_Benny](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Backup\_Benny](https://forums.fatsharkgames.com/u/Backup_Benny)\ **Post date:** [October 20, 2020, 11:33pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/4 "2020-10-20T23:33:52Z")
i have already tried disabling antivirus completely during play and it doesn’t help. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [October 21, 2020, 9:16am UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/5 "2020-10-21T09:16:35Z")
So, this appears to be a GPU-related crash. I recommend running through the solutions in the article here: > **[\[PC\] How to Resolve GPU Crashes](https://support.fatshark.se/hc/en-us/articles/360034654593--PC-How-to-Resolve-GPU-Crashes)** > >  Please note that these solutions are intended for players who are experiencing GPU crashes. Fatshark Support will be able to confirm which particular crash you're experiencing with a crash report.... ---
**Author:** ![Backup\_Benny](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Backup\_Benny](https://forums.fatsharkgames.com/u/Backup_Benny)\ **Post date:** [October 22, 2020, 2:51am UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/6 "2020-10-22T02:51:13Z")
I tried these before but this time it has worked thank you. ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [October 22, 2020, 7:12am UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/7 "2020-10-22T07:12:11Z")
Glad to hear that 😁 Np! ---
**Author:** ![Backup\_Benny](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Backup\_Benny](https://forums.fatsharkgames.com/u/Backup_Benny)\ **Post date:** [October 22, 2020, 8:33pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/8 "2020-10-22T20:33:21Z")
Seems it only fixed it for one day. Back to a few seconds in the game and it is crashing again. ## GUID: 13d3c050-0906-49c0-8da9-08ec87f3d600 Log File: Info Type: * * * ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [October 23, 2020, 9:00am UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/9 "2020-10-23T09:00:26Z")
Did you try all of the solutions in the article? What were your temperatures like? ---
**Author:** ![Backup\_Benny](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Backup\_Benny](https://forums.fatsharkgames.com/u/Backup_Benny)\ **Post date:** [October 23, 2020, 6:59pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/10 "2020-10-23T18:59:17Z")
Yes I did. My temps were at 65ºc. So nothing really as the limit on my 1080ti is 90. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [October 24, 2020, 6:20pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/11 "2020-10-24T18:20:33Z")
Sorry to hear that Benny, we may be at a bit of a loss with this if nothing in the article has proven to be successful. Would you like us to contact Steam and request that they issue you a refund? ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\ **Post date:** [October 31, 2020, 6:20pm UTC](https://forums.fatsharkgames.com/t/crashes-at-random-but-usually-within-the-first-15-mins/41779/12 "2020-10-31T18:20:41Z")
Closed on October 31, 2020, 6:20pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.