# Crash when initializing game

**URL:** <https://forums.fatsharkgames.com/t/crash-when-initializing-game/56970>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [November 19, 2022, 10:08pm UTC](https://forums.fatsharkgames.com/t/crash-when-initializing-game/56970 "2022-11-19T22:08:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![VX485](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@VX485](https://forums.fatsharkgames.com/u/VX485)\
**Post date:** [November 19, 2022, 10:08pm UTC](https://forums.fatsharkgames.com/t/crash-when-initializing-game/56970/1 "2022-11-19T22:08:54Z")

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**Issue Description:**

Open launcher. Click play. Shaders cache. Game does not get past initialising. Error message pops up - see attachment.  
 ![Capture 1](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/2/7/271b8b09d36c16700828c7b3189fde0b0eb7be50.png)

**Steps to Reproduce:**  
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Click play from Steam.
2. Click play from launcher.
3. Crash.

**Platform:**  
Steam

**Reproduction Rate:**  
Constant (100%)

**Upload Console Log:**  
NIL console logs.

**Upload darktide\_launcher.log:**  
[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/7SNKRvAY4H1l9Jh4GxpfPL70N9e.log) (28.9 KB)

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [November 19, 2022, 11:43pm UTC](https://forums.fatsharkgames.com/t/crash-when-initializing-game/56970/2 "2022-11-19T23:43:23Z")

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We see this error usually when an Anti-Virus or Firewall is interfering!

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<div class="post-metadata">

**Author:** ![VX485](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@VX485](https://forums.fatsharkgames.com/u/VX485)\
**Post date:** [November 20, 2022, 7:59am UTC](https://forums.fatsharkgames.com/t/crash-when-initializing-game/56970/3 "2022-11-20T07:59:40Z")

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That did it, thank you. Didn’t even think about that as my anti virus never alerted me to it blocking Darktide.