# Crash upon loading into the hub

**URL:** <https://forums.fatsharkgames.com/t/crash-upon-loading-into-the-hub/89836>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [December 20, 2023, 3:52pm UTC](https://forums.fatsharkgames.com/t/crash-upon-loading-into-the-hub/89836 "2023-12-20T15:52:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rtuu41](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@rtuu41](https://forums.fatsharkgames.com/u/rtuu41)\
**Post date:** [December 20, 2023, 3:52pm UTC](https://forums.fatsharkgames.com/t/crash-upon-loading-into-the-hub/89836/1 "2023-12-20T15:52:41Z")

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### Issue Type (Required):

Crash - During Play

### Issue Description (Required):

Crash on all my characters when i try to load into the hub

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### Player ID (Optional):

rtuu41

### [PC] Crash Report (Optional):

## GUID: ff10f7e0-5381-48df-a2cc-7bf286530e7d Log File: Info Type:

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### [PC] Upload Console Log & darktide\_launcher.log (Optional):

[console-2023-12-20-15.29.35-ff10f7e0-5381-48df-a2cc-7bf286530e7d.log](https://forums.fatsharkgames.com/uploads/short-url/DSSo99bVoeKCIrPhiCQNoMJLsg.log) (58.4 KB)

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<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [December 20, 2023, 4:54pm UTC](https://forums.fatsharkgames.com/t/crash-upon-loading-into-the-hub/89836/2 "2023-12-20T16:54:51Z")

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I suspect this is the result of a bad installation. Please use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client using the instructions below:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

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<div class="post-metadata">

**Author:** ![rtuu41](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@rtuu41](https://forums.fatsharkgames.com/u/rtuu41)\
**Post date:** [December 20, 2023, 5:25pm UTC](https://forums.fatsharkgames.com/t/crash-upon-loading-into-the-hub/89836/3 "2023-12-20T17:25:15Z")

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## I verified and restarted steam still same error GUID: 35fbb267-42b0-4964-be4d-d5f79ee30f3c Log File: Info Type:

* * *

[console-2023-12-20-17.21.15-35fbb267-42b0-4964-be4d-d5f79ee30f3c.log](https://forums.fatsharkgames.com/uploads/short-url/4p4xXk3u5BkpHggCOxud4y88Zuo.log) (56.8 KB)

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<div class="post-metadata">

**Author:** ![rtuu41](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@rtuu41](https://forums.fatsharkgames.com/u/rtuu41)\
**Post date:** [December 25, 2023, 7:35pm UTC](https://forums.fatsharkgames.com/t/crash-upon-loading-into-the-hub/89836/4 "2023-12-25T19:35:34Z")

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i tested logging in today and now it works for some reason , nice