# Crash on launch but NVIDIA GPU **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [June 1, 2023, 6:28pm UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606 "2023-06-01T18:28:44Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![manjuu](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@manjuu](https://forums.fatsharkgames.com/u/manjuu)\ **Post date:** [June 1, 2023, 6:28pm UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/1 "2023-06-01T18:28:44Z")
**Issue Description:** Crash on launch since patch#10 1.1.2 Hotfix not work CPU 5600x / GPU RTX3060Ti / OS Win 11 I tried GPU driver rollback 535.98-\>531.79 Verifying integrity of game files Un-install and re-install Turn off all startup programs Safe boot - no crash but Windows basic renderer shows 1 fps Beta-experimental (Feb 28?)- no crash but update pop-up displayed * * * ## **Crash Report :** GUID: 43120055-1bd4-476d-8020-973c0be9cef1 Log File: Info Type: * * * **Error Displayed (If Applicable):** **Steps to Reproduce:** **Mission Name (If Applicable):** **Platform:** Steam **Player ID:** **Approx. Time of Issue & Timezone:** **Reproduction Rate:** Constant (100%) * * * **Upload Console Log & darktide\_launcher.log:** [console-2023-06-01-17.45.08-43120055-1bd4-476d-8020-973c0be9cef1.log](https://forums.fatsharkgames.com/uploads/short-url/pNRbZXBX7eUpNBp0teQ8rDTMuNL.log) (5.8 KB) [crash\_dump-2023-06-01-17.45.08-43120055-1bd4-476d-8020-973c0be9cef1.dmp](https://forums.fatsharkgames.com/uploads/short-url/tLOKmniUBLQUViG5bB9Vb32zl5m.dmp) (776.0 KB) **Safe boot Console Log** [console-2023-06-01-17.04.29-c883e933-704b-430d-bb25-720dc93a2ebd.log](https://forums.fatsharkgames.com/uploads/short-url/8sugCdAP4ldLZ5phMmB657l8cux.log) (20.8 KB) ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [June 2, 2023, 11:26am UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/2 "2023-06-02T11:26:31Z")
Hi @manjuu, Sorry to hear this. This specific crash is on our radar and we’re currently working to resolve it. Also, the experimental branch has now been updated - can you please check this again and see if the issue persists using this? ---
**Author:** ![manjuu](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@manjuu](https://forums.fatsharkgames.com/u/manjuu)\ **Post date:** [June 3, 2023, 1:39pm UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/3 "2023-06-03T13:39:59Z")
## GUID: be96babb-8814-41b5-8e48-c2d032985efd Log File: Info Type: * * * I know that beta is now mirroring live version since hotfix1.1.1 and its not working too **Crash dump and console log:** [crash\_dump-2023-06-03-13.28.14-be96babb-8814-41b5-8e48-c2d032985efd.dmp](https://forums.fatsharkgames.com/uploads/short-url/hirjo9LYIeW5ZoaZtRnBny3ixDo.dmp) (1.1 MB) [console-2023-06-03-13.28.14-be96babb-8814-41b5-8e48-c2d032985efd.log](https://forums.fatsharkgames.com/uploads/short-url/2FBErL4z4Ui0k6Yvr9aRZEAKmoo.log) (6.0 KB) ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [June 7, 2023, 2:05pm UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/4 "2023-06-07T14:05:51Z")
Hi @manjuu, Sorry for the delay getting back to you! Our Engine Developers were able to take a deeper look at this, and determined that the crash dumps show `f_sps.dll` which is DRM software called “Fasoo”. They recommend to remove this software which should hopefully resolve this. Please let me know how it goes. ---
**Author:** ![manjuu](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@manjuu](https://forums.fatsharkgames.com/u/manjuu)\ **Post date:** [June 7, 2023, 8:15pm UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/5 "2023-06-07T20:15:10Z")
Thank you for support. I expected that I should wait for hotfix 1.1.3 and I thought it takes a week or later Launch issue solved 😀 It’s working fine at The Mourning star, Psykhanium I’ve seen people having the same problem in my darktide community I hope it helps them too ---
**Author:** ![Hszrin](https://avatars.discourse-cdn.com/v4/letter/h/82dd89/32.png) [@Hszrin](https://forums.fatsharkgames.com/u/Hszrin)\ **Post date:** [June 7, 2023, 10:54pm UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/6 "2023-06-07T22:54:33Z")
omg it works to me too thanks! finally i can play this xxx ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [June 9, 2023, 9:24am UTC](https://forums.fatsharkgames.com/t/crash-on-launch-but-nvidia-gpu/80606/7 "2023-06-09T09:24:38Z")
No problem - I’m glad to hear that! 🙂 thank you both for the update.